Andrea Aarons
Brooklyn,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. successful at managing multiple priorities with a positive attitude. willingness to take on added responsibilities to meet team goals
Overview
2
2
years of professional experience
Work History
Night Auditor Supervisor
Fairfield inn penn station
Manhattan
01.2023 - 09.2023
- Enhanced guest satisfaction by efficiently managing night audit processes and resolving customer issues promptly
- Ensured timely completion of nightly audit tasks, contributing to the hotel's financial stability and success
- Prepared comprehensive reports for management on nightly operational performance, enabling informed decision-making regarding future strategies and improvements
- Addressed any discrepancies in financial records swiftly to maintain accurate accounting practices within the hotel
- Coordinated employee scheduling for overnight shifts, ensuring adequate staffing levels while minimizing labor costs where possible
- Facilitated smooth transportation between shifts by effectively communicating pertinent information to incoming team members at shift changeover
- Established and upheld high standards promoting great customer service and assistance to guests.
- Transmitted and received messages using telephones or telephone switchboards.
- Developed a system for tracking customer complaints and resolving customer service issues in a timely manner.
- Monitored front desk operations during the night shift to ensure accuracy of guest accounts, cash handling, and credit card transactions.
- Resolved any discrepancies between the hotel's records and bank deposits at the end of each shift.
- Conducted daily audits of all hotel departments to ensure compliance with company standards.
Dietary Aide
305 West End Assisted Living
Manhattan
01.2022 - 01.2023
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes
- Served meals to residents in accordance with established schedules and dietary procedures
- Followed all food safety regulations while preparing meals for patients
- Arranged tray and/or table settings with proper tableware, condiments, and tray card.
Education
Westport High School
NATCEP Certification
CPR Certification
American Heart Association
New York, NYSkills
- Organizational abilities
- Interdepartmental coordination
- Property management software experience
- Microsoft office suite knowledge
- Customer service expertise
- Team leadership qualities
- Conflict Resolution Techniques
- Multitasking and organization skills
- Problem-solving skills
- Teamwork and Collaboration
References
References available upon request.
Timeline
Night Auditor Supervisor
Fairfield inn penn station
01.2023 - 09.2023
Dietary Aide
305 West End Assisted Living
01.2022 - 01.2023
Westport High School
NATCEP Certification
CPR Certification
American Heart Association
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