Andrea A Arroyo
Englewood,NJ
Summary
Dedicated and experienced Community Liaison with a background in special education and community outreach. Skilled in supporting families, mentoring students, supporting faculty and building lasting partnerships with community organizations. Passionate about helping individuals and families thrive. Organized, dependable, and team-oriented, with a focus on improving workflow and achieving both individual and shared goals. Seeking to advance this experience in a role that positively impacts education and the community.
Overview
13
13
years of professional experience
Work History
Community Liaison
Hackensack Meridian School of Medicine
11.2023 - Current
- Working as part of a team to support the Human Dimension (HD) course, faculty, and student learning.
- Supporting medical students in building strong, respectful relationships with families while maintaining program goals.
- Recruiting families and individuals through outreach efforts to join the Human Dimension Voices Program.
- Conducting phone interviews, safety screenings, and home visits to ensure student safety.
- Supporting campus and community events to engage students and families.
- Collaborating with the Community Outreach Team to assist or lead in outreach activities such as tabling events and presentations.
- Updating materials to strengthen and improve the Community Liaison role.
Job Coach
Bergen County Special Services
03.2014 - 11.2023
- Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
- Monitored student progress to drive successful academic outcomes.
- Advocated for students to access available resources.
- Helped students develop organizational, time management, and study skills.
- Collaborated with parents, school faculty, and social workers to address problems and grow student success.
- Developed and maintained relationships with community resources to support job coaching.
- Collaborated with local employers to identify job opportunities for clients.
- Developed strategies to improve the performance and generalization of in-house learning experiences.
- Scheduled IEP meetings, observations, and lessons.
- Documentation and billing of service hours.
Direct Instruction Provider
Bergen County Special Services
10.2012 - 11.2023
- Monitored and documented client progress using data collection techniques.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in a clinical setting.
- Implemented behavior intervention plans, increasing positive behaviors, and reducing challenging behaviors.
- Addressed client needs by implementing behavior intervention plans.
- Maintained neutrality when supporting patients despite difficult behavior.
- Conducted parent training sessions focused on teaching behavior management strategies.
- Documentation and billing of service hours
Education
BA - Arts of Psychology
New Jersey City University
Jersey City, NJ05.2025
Skills
- Google Workspace
- Google Classroom
- Documentation
- Communication
- Community Engagement
- Team Collaboration
- Planning
- Organization
Language
Spanish - Fluent
Timeline
Community Liaison
Hackensack Meridian School of Medicine
11.2023 - Current
Job Coach
Bergen County Special Services
03.2014 - 11.2023
Direct Instruction Provider
Bergen County Special Services
10.2012 - 11.2023
BA - Arts of Psychology
New Jersey City University
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