Andrea Abela
Medical Coder
Holbrook,New York
Summary
Proven leader with a track record of enhancing operational efficiency at Elegant Valet by boosting on-time delivery rates. Expert in HIPPA compliance and fostering teamwork, I excel in high-pressure environments, ensuring top-notch customer satisfaction. Skilled in medical terminology and adept at maintaining strict confidentiality, I significantly improve service levels through strategic planning and effective communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.
Overview
22
22
years of professional experience
1
1
Certification
1
1
Language
Work History
Medical Coding Course
AMCI
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Dispatcher Supervisor
Elegant Valet
12.2021 - 10.2023
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
- Increased on-time delivery rates by proactively identifying potential delays and coordinating with drivers to find alternate routes.
- Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
- Slack
- Schedule Making
Cashier Team Lead
Denny's Children's Wear
11.2014 - 04.2022
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Trained team members on cash register operation and cash handling.
- Processed both cash and card purchases and returns.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
Associate of Science - Medical Billing And Coding
Everest University Online - Tampa
Seffner, FLDiploma - Diagnostic Medical Sonography
Institute of Allied Medical Professions - Stamford
Stamford, CTSkills
- ICD-10-CM
- CPT CODING
- HCPCS
- HIPPA COMPLIANCE
- MEDICAL TERMINOLOGY
- MAINTAINS STRICT CONFIENTIALITY
Certification
CPC- AAPC Certified June 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionCareer advancementWork-life balanceTimeline
Dispatcher Supervisor
Elegant Valet
12.2021 - 10.2023
Cashier Team Lead
Denny's Children's Wear
11.2014 - 04.2022
Medical Coding Course
AMCI
Associate of Science - Medical Billing And Coding
Everest University Online - Tampa
Diploma - Diagnostic Medical Sonography
Institute of Allied Medical Professions - Stamford
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