ANDREA ADAMSON
Cherokee Village,AR
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
Work History
Owner
Crescent Moon Apothecary
01.2020 - Current
- Owner and creator
- I manage orders and inventory as well as customer service.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Customer Service Representative
Uhaul
04.2019 - 08.2019
- I was in charge of all customer service inquiries and handled phone calls on a daily basis
- I handled stocking the store and inventory
- Daily task lists were completed on time and I was in charge of recovery of vehicles.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
ATO
US NAVY
10.2015 - 02.2019
- Maintenance and inventory was done on MH60S aircraft
- Managed lower enlisted members and supervised maintenance protocols
- Handled parts ordering and book keeping
- Deployments and several detachments.
Cashier
Michaels
04.2015 - 10.2015
- Handled money and customer service as well as inventory and stocking.
Dog washer
Petco
03.2014 - 04.2015
- Handled dogs and cats as well as customers with grooming and managed appointments.
Education
Aviation Electronics -
Naval Station Pensacola
01.2016
Skills
- Supervisory
- Managerial
- Bookkeeping
- Inventory
- Microsoft Excel
- Organization
- Money counting
- Customer service
- Small business operations
- Customer Relations
Timeline
Owner
Crescent Moon Apothecary
01.2020 - Current
Customer Service Representative
Uhaul
04.2019 - 08.2019
ATO
US NAVY
10.2015 - 02.2019
Cashier
Michaels
04.2015 - 10.2015
Dog washer
Petco
03.2014 - 04.2015
Aviation Electronics -
Naval Station Pensacola
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