Andrea Adkins
Summary
Successful Senior Administrative Assistant/HR Assistant with background completing various administrative support and general to complex human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
14
14
years of professional experience
Work History
Senior Administrative Assistant
Heraeus Precious Metals
11.2009 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
- Boosted client satisfaction by providing exceptional customer service through timely responses to inquiries and resolving issues efficiently.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Collaborated closely with Human Resources to maintain accurate employee records and assist in the recruitment process for new team members.
- Offered technical support and troubleshot issues to enhance office productivity.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Conducted research to assist with routine tasks and special projects.
- Drafted documents in company-directed formats and fonts accurately and consistently.
- Coordinated trainings for new team members, overseeing onboarding details.
- Acquired proper equipment, refreshments and supplies for meetings.
- Arranged business travel details for company employees per supervisor requirements.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coordinated office activities and public events.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
Education
No Degree - Business Administration
Pellissippi State Community College
Knoxville, TNHigh School Diploma -
Oliver Springs High School
Oliver Springs, TN05.1990
Skills
- New Employee Onboarding
- Training Coordination
- Employee Relations
- Recruitment Management
- ADP software
- SAP software
- Exit Interviews
- Employee Engagement
- Interview Screening and Scheduling
- HR Policies Compliance
- Problem Solving
- Microsoft Office Suite
- Benefits Coordination
- Decision Making
- Attention to Detail
- Customer Service Orientation
- Active Listening
- Diversity Awareness
- Administrative Support
- Labor Law Knowledge
- Human Resources Support
- Recruitment
- Performance Evaluations
- Conduct Employee Interviews (internal and external)
- Applicant reviewing and screening of resumes
Timeline
Senior Administrative Assistant
Heraeus Precious Metals
11.2009 - Current
No Degree - Business Administration
Pellissippi State Community College
High School Diploma -
Oliver Springs High School
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