Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrea Aguayo

452 Tamarind Parke Lane

Summary

Dynamic Office Assistant with proven success at Actell Elderly Care Inc, adept at enhancing operational efficiency through meticulous document preparation and exceptional customer service. Bilingual in Spanish and English, I excel in multitasking and problem-solving, ensuring compliance and confidentiality while streamlining office processes to support organizational goals.

Overview

7
7
years of professional experience

Work History

Office Assistant

Actell Elderly Care Inc
Kissimmee
02.2022 - Current
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Answered telephones, directed calls, and took messages.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Maintained confidentiality of sensitive information and documents.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Provided customer service, addressing inquiries and resolving issues promptly.

Restaurant Manager

FRIDUCHA RESTAURANT
Brooklyn
12.2017 - 01.2022
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Delegated work to staff, setting priorities and goals.

Education

Some College (No Degree) - Hospitality Administration And Management

LIBI Academy
New York, NY

Skills

  • Bilingual Spanish -English
  • Microsoft Office
  • Data entry
  • Document preparation
  • Office organization
  • Customer service
  • Problem solving
  • Attention to detail
  • Communication skills
  • Multitasking and prioritization
  • Billing procedures
  • Business administration

References

References available upon request.

Timeline

Office Assistant

Actell Elderly Care Inc
02.2022 - Current

Restaurant Manager

FRIDUCHA RESTAURANT
12.2017 - 01.2022

Some College (No Degree) - Hospitality Administration And Management

LIBI Academy
Andrea Aguayo