Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Andrea Aguiar Pérez

Hershey,PA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification

Work History

Forklift Operator

DHL Supply Chain
Palmyra, Pennsylvania
04.2024 - 06.2025
  • Operated forklifts to transport goods within the warehouse environment.
  • Loaded and unloaded shipments, ensuring proper placement and safety protocols.
  • Conducted regular inspections on equipment to maintain operational safety standards.
  • Managed inventory by organizing materials and tracking stock levels accurately.
  • Collaborated with team members to streamline warehouse processes and workflows.
  • Loaded pallets onto trailers for shipment.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Reported safety and quality issues to management.

Assistant Manager

Municipalidad de chorrillos
Peru
08.2018 - 08.2022
  • Assisted in coordinating community programs for local engagement and participation.
  • Managed scheduling and logistics for events hosted by the municipality.
  • Supported budget preparation for various departmental initiatives and projects.
  • Facilitated communication between departments to ensure project alignment and collaboration.
  • Conducted research to inform decision-making on community service improvements.
  • Organized feedback sessions to gather resident input on municipal services.
  • Implemented office management practices to streamline daily operations effectively.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

Colegio Calasanz
Venezuela

Skills

  • Forklift operation
  • Inventory management
  • Equipment inspection
  • Safety compliance
  • Load securing
  • Warehouse organization
  • Customer service
  • Communication skills
  • Conflict resolution
  • Time management
  • Optimizing efficiency
  • OSHA compliance
  • Material inventory
  • Warehouse support
  • Documentation
  • Basic math aptitude
  • Communication and presentation
  • Inventory reporting
  • Warehouse operations
  • Order picking
  • Inventory control

Languages

Spanish
Native/ Bilingual
English
Elementary

Certification

Drivers license

Management Assistant

Project management

Timeline

Forklift Operator

DHL Supply Chain
04.2024 - 06.2025

Assistant Manager

Municipalidad de chorrillos
08.2018 - 08.2022

Colegio Calasanz