Andrea Aguilar
Boise,ID
Summary
Always offer the best customer service I can and help with any questions or concerns a customer may have. I'm eager to learn everything about my job and willing to cross-train so I can help other associates when needed. Always on time for my shift. I'm very goal driven and make sure the job gets done on time. Great at multitasking and handling multiple tasks at once especially in fast paced environments.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
Boise, ID
01.2024 - Current
- Followed proper procedures when accepting returns or exchanging items for customers.
- Assist customers inside the store and outside when dispensing their order.
- Ensure that delivery drivers get the right order and don't mix them up.
- Pick orders in a timely manner.
- Find items that other associates can't find whether it's in the cooler, freezer or ambient bins in the backroom.
- Help stage totes to ensure the whole order is in the same place.
- Help prep orders so they can go outside quickly to the dispensers.
Personal Shopper
Sam's Club
Idaho Falls, Idaho
09.2022 - 09.2023
- Followed proper procedures when accepting returns or exchanging items for customers.
- Responded promptly to customer inquiries via phone calls.
- Made sure that delivery orders were being delivered on time.
- Get orders done in a timely manner to ensure none went late.
- Made sure everyone else on the team stayed on track and answered any questions they had.
- Assist customers in the store and out in the pickup parking lot.
- Load up groceries into customers cars.
- Pack orders for ship from club.
- Load up FedEx trailer with finished pallets of packed orders using a forklift.
- Operate a forklift on the sales floor when needed whether it was to get an item from the steel for us or a different department.
Grocery Stocker
Walmart
Logan, Utah
10.2020 - 04.2022
- Maintained a clean and organized work area to ensure safety regulations.
- Stocked shelves in a timely manner.
- Assist customers with finding items or price check items.
- Keep backroom organized and ensure overstock got binned in the correct spots.
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Unloaded trucks
Education
GED -
Box Elder High School
Brigham City, UT05-2021
Skills
- Organized
- Great in fast paced environments
- Great communication skills
- 4 years of customer service
- Fast learner
- Online Order Processing
- Decision-Making
- Upbeat and Outgoing Attitude
- Attention to detail
- Great under pressure
- 1 year forklift experience/certification
Timeline
Personal Shopper
Walmart
01.2024 - Current
Personal Shopper
Sam's Club
09.2022 - 09.2023
Grocery Stocker
Walmart
10.2020 - 04.2022
GED -
Box Elder High School