Andrea Alcalde
Clifton,New Jersey
Summary
Accomplished Office Secretary handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.
Overview
5
5
years of professional experience
Work History
Youth Development Worker
Community Charter School Of Paterson
Paterson, NJ
2022 - 2023
- Improved student comprehension by utilizing diverse teaching strategies and adapting to individual learning needs.
- Enhanced classroom management skills through regular collaboration with colleagues and professional development workshops.
- Participated in school-wide initiatives to promote a positive learning environment for all students, contributing ideas and resources for improvement.
- Motivated students through personalized attention, fostering a growth mindset and celebrating individual achievements.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Office Secretary
Law Offices Of Andrew Venturelli
02.2022 - 05.2022
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Store Associate
Burlington Coat Factory Department Store
10.2021 - 12.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked down hard-to-find merchandise at diverse locations.
Front Desk Receptionist
Garden State Open MRI
03.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept accounts in balance and ran daily reports to verify totals.
Country Club Waitress
Specialty Staffing LLC
08.2019 - 07.2020
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Provided a comfortable and pleasant dining experience.
- Served guests and catered to their needs.
Administrative Assistant
Community Charter School Of Paterson
Paterson, NJ
Sep.2023 - Current
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Education
High School Diploma -
Clifton High School
Clifton, NJ06.2020
Skills
- Computers and Technology
- Business Correspondence
- Office Systems Management
- Document and File Management
- Ease with Computers and Technology
- Research and Analytical Skills
- Confidentiality and Data Protection
- Office Equipment Operation
- Database Entry
- Spreadsheet Development
- Employee Timesheet Processing
- Administrative Duties
- Resource Coordination and Allocation
- Office Supplies and Inventory
- Appointment Coordination
- Strong Organizational Skills
- Multitasking and Time Management
- Departmental Support
- Court Depositions
- Critical Thinking
- Information Updates
- Customer Inquiries
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
Community Charter School Of Paterson
Sep.2023 - Current
Youth Development Worker
Community Charter School Of Paterson
2022 - 2023
Office Secretary
Law Offices Of Andrew Venturelli
02.2022 - 05.2022
Store Associate
Burlington Coat Factory Department Store
10.2021 - 12.2021
Front Desk Receptionist
Garden State Open MRI
03.2021 - 09.2021
Country Club Waitress
Specialty Staffing LLC
08.2019 - 07.2020
High School Diploma -
Clifton High School
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