Andrea Alcalde
Clifton,New Jersey
Summary
Accomplished Office Secretary handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines.
Overview
5
5
years of professional experience
Work History
Youth Development Worker
Community Charter School Of Paterson
Paterson , NJ
2022 - 2023
- Improved student comprehension by utilizing diverse teaching strategies and adapting to individual learning needs.
- Enhanced classroom management skills through regular collaboration with colleagues and professional development workshops.
- Participated in school-wide initiatives to promote a positive learning environment for all students, contributing ideas and resources for improvement.
- Motivated students through personalized attention, fostering a growth mindset and celebrating individual achievements.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Office Secretary
Law Offices Of Andrew Venturelli
02.2022 - 05.2022
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Store Associate
Burlington Coat Factory Department Store
10.2021 - 12.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked down hard-to-find merchandise at diverse locations.
Front Desk Receptionist
Garden State Open MRI
03.2021 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept accounts in balance and ran daily reports to verify totals.
Country Club Waitress
Specialty Staffing LLC
08.2019 - 07.2020
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Secured consistent stock supply by providing accurate sales forecasts and managing shipments appropriately.
- Provided a comfortable and pleasant dining experience.
- Served guests and catered to their needs.
Administrative Assistant
Community Charter School Of Paterson
Paterson , NJ
Sep.2023 - Current
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Education
High School Diploma -
Clifton High School
Clifton, NJ06.2020
Skills
- Computers and Technology
- Business Correspondence
- Office Systems Management
- Document and File Management
- Ease with Computers and Technology
- Research and Analytical Skills
- Confidentiality and Data Protection
- Office Equipment Operation
- Database Entry
- Spreadsheet Development
- Employee Timesheet Processing
- Administrative Duties
- Resource Coordination and Allocation
- Office Supplies and Inventory
- Appointment Coordination
- Strong Organizational Skills
- Multitasking and Time Management
- Departmental Support
- Court Depositions
- Critical Thinking
- Information Updates
- Customer Inquiries
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrative Assistant
Community Charter School Of Paterson
Sep.2023 - Current
Youth Development Worker
Community Charter School Of Paterson
2022 - 2023
Office Secretary
Law Offices Of Andrew Venturelli
02.2022 - 05.2022
Store Associate
Burlington Coat Factory Department Store
10.2021 - 12.2021
Front Desk Receptionist
Garden State Open MRI
03.2021 - 09.2021
Country Club Waitress
Specialty Staffing LLC
08.2019 - 07.2020
High School Diploma -
Clifton High School
Similar Profiles
Jasmine C. MorganJasmine C. Morgan
K-5 Classroom Teacher at Community Charter School of PatersonK-5 Classroom Teacher at Community Charter School of Paterson
NaTasha M. JonesNaTasha M. Jones
Principal at New Horizons Community Charter SchoolPrincipal at New Horizons Community Charter School
Traona WilliamsTraona Williams
Personal Aide (Substitute) at School #5Personal Aide (Substitute) at School #5