ANDREA ALVARADO
Ontario
Summary
An experienced, friendly, and personable employee in customer service and recreation that is seeking to expand and enrich my abilities to work with the public while infusing structure and fun for all
Overview
2
2
years of professional experience
1
1
Certification
Work History
Recreation Leader
City of Upland
04.2024 - Current
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment
- Streamlined administrative tasks in an office to provide records of enrollment
- Worked with the public to assist in making park reservations for patrons through a specialized program online
- Using a city vehicle to make rounds to various parks and displaying park reservation permits
- Assisted in setting up, tearing down, and running both small and big city events for various occasions
- Collaborated with other recreation staff in developing new recreational activities
Recreation Leader
City of Ontario
07.2024 - 11.2024
- Accompanied staff to maintain and monitor multiple parks within the city
- Responsibly recorded numbers of teams occupying the fields
- Reported any suspicious activity or unauthorized groups to management
- Opened and locked up gates for field reservations and community centers
- Entertained the youth through participating in fun after school programs
Crew Member
Jersey Mike's Subs
06.2022 - 03.2024
- "Bantering" with the customers, sharing stories, asking them questions about how their day is going, giving compliments, etc
- To ensure each patron leaves with a positive experience
- Multitasking while making each person's sub, slicing cheeses/meats, tops off a person's sub, wraps sandwich, cooking on the grill
- Starting and completing multiple orders at a time, including in-store patrons and online orders
- Ensured accurate order fulfillment with attention to details while assembling meals
- Improved customer satisfaction by providing friendly and efficient service at the register, while handling money, answering questions, promoting special offers, etc
- Cleans store, washing dishes, wiping counters, restocking ingredients, preps backups for the next day in order to keep an organized and healthy workspace for everyone
Education
Associate of Arts - Communications
Mount San Antonio College
Walnut, CA06-2025
High School Diploma -
Western Christian High School
Upland, CA06-2022
Skills
- Adaptability
- Communication
- Inventory Restocking
- Customer Engagement
- Program Operation
- Collaboration and Teamwork
- Daily Reporting
- Facilities Management
- Routine Inspections
Certification
Typing Certificate, 58 WPM, certified by Kimco
Timeline
Recreation Leader
City of Ontario
07.2024 - 11.2024
Recreation Leader
City of Upland
04.2024 - Current
Crew Member
Jersey Mike's Subs
06.2022 - 03.2024
Associate of Arts - Communications
Mount San Antonio College
High School Diploma -
Western Christian High School
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