Summary
Overview
Work History
Education
Skills
Timeline
Andrea  Amet

Andrea Amet

Kodak,TN

Summary

Organized and dedicated Bilingual Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

28
28
years of professional experience

Work History

Administrative Assistant

Grace Contractors LLC.
Sevierville, TN
08.2017 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Decorating Consultant

The Chest And Chair
Sevierville, TN
10.2020 - 12.2021
  • Coordinated space plans and aesthetics using specialized knowledge of interior construction, building systems and components, building codes, equipment, materials and furnishings.
  • Developed and maintained list of short and long-range interior-improvement projects for facility and other programs to identify existing and future needs.
  • Carried out day-day-day duties accurately and efficiently.
  • Assisted clients with budget considerations and made recommendations for furniture, wall hangings and Type items.
  • Developed space planning concepts, color palette selections and textile presentations.

Spanish Teaching Assistant

Christian Academy Of The Smokies
Sevierville, TN
08.2018 - 08.2020
  • Mentored and tutored individual students needing additional help.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Taught courses under guidance of senior instructors.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Server

Paula Deen's Family Kitchen
Pigeon Forge, TN
04.2015 - 08.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server

Applewood
Sevierville, TN
07.2009 - 03.2015
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Administrative Assistant

Maranatha Investment LLC.
Pigeon Forge, TN
04.2006 - 06.2009
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Hostess

Peddler Steak House
Gatlinburg, TN
05.2002 - 09.2004
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.

Cashier

Eleanor’s Restaurant At Park Vista Hotel
Gatlinburg, TN
06.2002 - 04.2006
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Operated cash register to record transactions accurately and efficiently.

Housekeeping Attendant

Park Vista Hotel
Gatlinburg, TN
02.2000 - 06.2002
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.

Education

ESL -

Carson Newman College , Jefferson City, TN

High School -

Cristo Rey , Buenos Aires, Argentina

GED -

Walter State , Morristown, Tn

Skills

  • Appointment Coordination
  • Accounting and Bookkeeping
  • Administrative and Clerical Support
  • Mail Routing and Distribution
  • Bilingual in Spanish and English
  • Calendar Preparation
  • Meeting Planning
  • Payroll Administration
  • Travel Administration
  • Invoice Processing
  • Workers' Compensation Knowledge
  • Strong Organizational Skills
  • Customer Experience
  • Spanish Interpreting
  • Legal Translation
  • Translating Documents
  • Medical Translation
  • Confidential Information Protection
  • Translation Revisions

Timeline

Decorating Consultant - The Chest And Chair
10.2020 - 12.2021
Spanish Teaching Assistant - Christian Academy Of The Smokies
08.2018 - 08.2020
Administrative Assistant - Grace Contractors LLC.
08.2017 - Current
Server - Paula Deen's Family Kitchen
04.2015 - 08.2017
Server - Applewood
07.2009 - 03.2015
Administrative Assistant - Maranatha Investment LLC.
04.2006 - 06.2009
Cashier - Eleanor’s Restaurant At Park Vista Hotel
06.2002 - 04.2006
Hostess - Peddler Steak House
05.2002 - 09.2004
Housekeeping Attendant - Park Vista Hotel
02.2000 - 06.2002
Carson Newman College - ESL,
Cristo Rey - High School ,
Walter State - GED,
Andrea Amet