ANDREA AMMIRATI KATSUDA
Murfreesboro,TN
Summary
Corporate Education | People Development | Change Management
Experienced Training Specialist with 10 years record of success in Learning e Development, in person and online solutions.
Focused on maximizing employee performance, team productivity and quality assurance with effective training programs.
Overview
13
13
years of professional experience
Work History
Training Specialist
Mondelez International
07.2022 - 07.2023
- Education and Training focal point for Salles Excellence projects
- Mapping and addressing training needs in projects
- Preparation of training strategy and training plans according to mapped needs
- Development of learning solutions: (ebooks, guides and manuals, infographics, video learning, one page)
- Preparation and development of internal training instructors - Train the Trainers
- Monitoring and conducting technical training sessions
- Reporting of key training indicators
- Project squad member
- Change Management - risk mapping, stakeholder mapping and project communication plans and engagement actions.
Learning and Development Consultant
Afferolab
12.2020 - 02.2022
- Work on Corporate Education projects: Learning Journeys and Corporate Universities
- Support the commercial area in the design of technical proposals
- Hiring partners according to the scope of the projects
- Construction of work plans for each project ensuring the contracted technical delivery
- Responsible for internal and external kickoff for general alignment of project scopes
- Development of activities, materials, preparation of interview scripts, reports, lesson plans and general presentations
- Construction and facilitation of remote workshops
- Customer service and conducting validation meetings during the execution until the final delivery of the projects
- Systemic view of projects and monitoring schedules.
Senior Training Analyst
Hospital Samaritano
04.2014 - 08.2019
- Execution and monitoring of the corporate education strategy
- Reporting of data and indicators to the National Board of Education
- Management of the training budget with reporting to the financial and HR departments
- Management of In Company and MBA courses
- Negotiation, enrollment, payment and management of management data for employee participation in external courses
- (Congresses, Symposiums, Workshops, Courses, etc.)
- Consultative action for internal client areas, designing learning solutions connected to business results
- Briefing, validation, negotiation and contracting of education programs with external partners; Coordination of the Onboarding Program for new employees and service providers
- Behavioral training of frontline teams (Service, Nutrition, Engineering and Governance) ensuring training in Service Excellence
- Use of Realistic Simulation scenarios to develop soft skills
- Monthly management of area indicators - Balanced Scorecard
- Creation and updating of quality standards and operational procedures in the area
- Instructional Designer: development of courses (EAD/On-site) - Storyboards, learning objects, authoring tools
- Implementation and Management of the Virtual Learning Environment, assistance to students, reporting of data on education actions to leaders and actions for disseminating the Learning Culture
- Management of the Corporate Compliance process linked to education processes.
Training and Development Analyst
Netshoes
06.2012 - 01.2014
- Participation in strategic meetings for planning and execution of the annual training plan of the client areas
- Development and application of technical and behavioral training programs for different teams
- Creation of training materials, handouts, presentations and various learning objects
- Conducting technical and behavioral courses for teams of operational and middle leadership levels
- Expertise in the development and implementation of the Corporate University Brazil
- Control of reports, indicators and evaluation results of training programs
- Onboarding program for new employees
- Application of training for professionals with disabilities (PCDs)
- Organization and execution of Team Building programs and Executive Workshops.
Human Resources Analyst
Certisign
02.2011 - 03.2012
- Development and implementation of Distance Learning Training and Development programs
- Experience in the EAD Performa platform
- Content management on the learning platform
- Responsible for registrations, re-enrollments, tutoring and evolution of students in distance learning classes
- Issue and control of certificates
- Diagnosis of training needs of client areas
- Control of training and measurement results indicators
- Conducting Onboarding programs for new employees
- Partnerships with consultants in the contracting of demands for external courses
- Monitoring of results of education programs ensuring effectiveness and drawing up action plans if necessary
- Organization of internal and external training agenda and call of participants and instructors
- Registration of training activities in the Microsiga system
- Recruitment and Selection processes with technical and operational positions, from surveying the profile with the vacancy manager to the admission process.
Business Partner
Saint Gobain
11.2010 - 02.2011
- Assistance and support to regional leaders in processes related to people management, aligning HR processes with strategic business objectives
- Recruitment and selection, Onboarding and technical and behavioral training of store teams
- Monitoring of quality audits in HR routines such as Personnel Administration, Benefits, SESMT, among others
- Weekly visits to stores ensuring the effectiveness of HR processes
- Analysis of indicators and alignment with leaders to make decisions related to people.
Education
Intermediary English -
Post-Graduation Lato Sensu in Corporate Education -
Technologist in Human Resource Management -
Skills
- Training Program Development
- Online Training Experience
- Learning Specialist
- Change Management
- Onboarding Employees
Languages
English
Limited Working
Timeline
Training Specialist
Mondelez International
07.2022 - 07.2023
Learning and Development Consultant
Afferolab
12.2020 - 02.2022
Senior Training Analyst
Hospital Samaritano
04.2014 - 08.2019
Training and Development Analyst
Netshoes
06.2012 - 01.2014
Human Resources Analyst
Certisign
02.2011 - 03.2012
Business Partner
Saint Gobain
11.2010 - 02.2011