Andrea Anaya
Justice,IL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dental Town
Chicago, IL
07.2023 - Current
- Built a loyal patient following and retained returning patients by providing empathetic and caring service.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Assisted in laboratory procedures such as mixing impression materials, pouring casts, and sterilizing.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Established clean, sterile and welcoming environment for patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Helped set up rooms for dental procedures.
Third Key Holder
Claire's Stores Inc
Chicago, IL
07.2023 - 07.2024
- Verified that all merchandise was properly tagged, priced, and displayed on shelves or racks.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Built lasting client relationships by organizing and planning sales events.
- Monitored cash register transactions to ensure accuracy of payments received from customers.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Trained new employees on company policies, procedures, and processes.
Receptionist
Kopon Airdo
Chicago, IL
07.2021 - 05.2022
- Investigated and analyzed client complaints to identify and resolve issues.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- helped coworkers with any projects that they needed help with.
Receptionist
Arthur J. Gallagher
Chacon, IL
08.2018 - 06.2019
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Completed projects on Excel.
Education
Some College (No Degree) - Dental Hygiene
Moraine Valley Community College
Palos Hills, ILAssociate Degree - Buisness Administration
National Louis University
Chicago, ILHigh School Diploma -
Cristo Rey Jesuit High School
Chicago, IL06-2022
Skills
- Instrument preparation
- Sterilization techniques
- Knowledgeable in Eaglesoft
- Exam room setups
- Team collaboration
- Chairside assistance
- Taking X-rays
- Collaborative Teamwork
- Effective Multitasking
- Customer Service Calls
- Client/patient relations
Certification
- CDA certificate
- Coronal Polishing Certificate
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Dental Assistant
Dental Town
07.2023 - Current
Third Key Holder
Claire's Stores Inc
07.2023 - 07.2024
Receptionist
Kopon Airdo
07.2021 - 05.2022
Receptionist
Arthur J. Gallagher
08.2018 - 06.2019
Some College (No Degree) - Dental Hygiene
Moraine Valley Community College
Associate Degree - Buisness Administration
National Louis University
High School Diploma -
Cristo Rey Jesuit High School
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