Summary
Overview
Work History
Education
Skills
Personal Information
Software
Work Availability
Websites
Software
Timeline
Andrea (Andi) Ponoroff

Andrea (Andi) Ponoroff

Chatsworth,CA

Summary

Highly organized and results-driven administration professional with over 20 years of experience supporting executive and sales teams and managing office operations. Proven expertise in streamlining procedures, coordinating cross-functional teams, improving client relations,, and delivering exceptional support across corporate environments. Recognized for strong communications, scheduling efficiency, and the ability to lead administrative functions with precision and discretion.

Overview

26
26
years of professional experience

Work History

Senior Project Manager

Bernards Office Furniture Inc
02.1999 - Current
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Supervised and trained a team of 10 support staff and sales people on procedures, policy and software programs creating increased income, higher efficiency, and error reduction,
  • Communicated project plans and progress to key salespeople and customers.
  • Oversaw a portfolio over 2,000 projects for support and sales teams with budgets over $2,000,000.00 , report progress, and influence positive outcomes for all potential and booked sales.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Maintained schedules to meet key milestones at every project phase.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Sourced, vetted and managed vendors needed to accomplish project goals and reduce costs to company.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements. Maintained higher revenue by negotiating with vendors and consumers with accuracy and efficiency.
  • Achieved higher efficiency, reduced critical errors therby increasing profit margins 75% by introducing ECI TeamDesign and Cyncly 2020 Office software for sales & accounting tasks.
  • Documented and resolved client, freight and vendor disputes which led to positive outcomes and increased profitability.

Education

No Degree - Business Law

West Los Angeles College
09.1980
  • 4.0 GPA
  • Ranked in Top 3% of class
  • Relevant Coursework: English & Business Law

No Degree - Secretarial

Sawyer School of Business
06-1977
  • Relevant Coursework: Secretarial & Business
  • Ranked in Top 5% of class
  • 4.0 GPA

Skills

  • Sales & Executive Support & Scheduling
  • Office & Facilities Management
  • Project Coordination
  • Vendor & Client Communication & Management
  • Customer Relationship Management
  • Budget Oversite & Expense Reporting
  • Staff Training & Onboarding
  • Calender & Project Planning
  • Multi-project management

Personal Information

Software

Cyncly CAP2020 Office

ECI TeamDesign

Microsoft Suite

Adobe Acrobat

Google Docs

Teams/WebEx/Zoom

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

CAP2020 Office (Cyncly)

TeamDesign (ECI)

Microsoft Suite

Adobe Acrobat

Google Docs

Teams/WebEx/Zoom

Timeline

Senior Project Manager - Bernards Office Furniture Inc
02.1999 - Current
West Los Angeles College - No Degree, Business Law
Sawyer School of Business - No Degree, Secretarial