Andrea Andreska
Englewood,NJ
Summary
Energetic and adaptable with knack for creative thinking and understanding of marketing principles and digital tools. Personable and highly organized with excellent communication and project coordination abilities. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Results-driven individual with talent for creative problem-solving and positive, upbeat demeanor. Strong commitment to learning and growing in professional setting.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Courtsense
07.2022 - Current
- Handled enrollments, registrations, and financial transactions for a large, high-profile clientele.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Assisted in coordinating official USTA tournaments and worked with officials to ensure accuracy and efficiency.
- Collaborated with different departments to ensure smooth operations and organization within the company.
- Answered customer telephone calls and emails promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Shift Supervisor
Playa Bowls
04.2021 - 07.2022
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Social Media Manager
Courtsense
09.2024 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Increased brand awareness by developing and implementing effective social media strategies.
Sales and Human Resources Internship
UNIMAC Graphics
03.2022 - 06.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Assisted the human resources department in creating and distributing payroll for 150+ employees.
- Assisted the sales department in developing a concise and organized list of products, prices, clients, sales, etc..
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Social Media Management Internship
La Pet-Isserie
09.2021 - 03.2022
- Handled all social media and marketing activities within the company.
- Created and promoted all marketing ads including social media posts, banners for special events, online ads on Facebook and Instagram, and social media posts on over 3 platforms.
- Boosted social media engagement through creative content creation.
- Generated reports detailing findings and recommendations based on social media engagement and data collected.
Education
Bachelor of Science - Marketing
Montclair State University
Montclair, NJ05.2025
High School Diploma - Engineering
Applied Technology High School
Paramus, NJ06.2022
Associate of Science - Engineering
Bergen Community College
Paramus, NJ05.2022
Skills
- Organization and time management
- Excellent communication skills
- Strategic thinking
- Flexible and adaptable
- Problem-solving skills
- Team building and leadership
- Project coordination
- Digital marketing
- Microsoft Office
- Google Drive
- Adobe
- Canva
- Marketing tools and strategies
- Customer service and communications
- Project oversight
- Administrative support
Languages
Macedonian
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Spanish
Limited Working
Timeline
Social Media Manager
Courtsense
09.2024 - Current
Front Desk Assistant
Courtsense
07.2022 - Current
Sales and Human Resources Internship
UNIMAC Graphics
03.2022 - 06.2022
Social Media Management Internship
La Pet-Isserie
09.2021 - 03.2022
Shift Supervisor
Playa Bowls
04.2021 - 07.2022
Bachelor of Science - Marketing
Montclair State University
High School Diploma - Engineering
Applied Technology High School
Associate of Science - Engineering
Bergen Community College