Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Andrews

Denver

Summary

Dynamic Assistant Store Manager at Zales The Diamond Store, adept at enhancing customer experience and driving sales through strategic merchandising and effective staff training. Proven problem-solver with expertise in POS systems and loss prevention, consistently achieving operational efficiency and fostering a motivated team environment.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Zales The Diamond Store
01.2009 - 05.2011
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

Diploma - General Studies

Legacy High School
Broomfield, CO
05.2004

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Attention to detail
  • POS systems
  • Upselling and cross selling
  • Loss prevention

Timeline

Assistant Store Manager

Zales The Diamond Store
01.2009 - 05.2011

Diploma - General Studies

Legacy High School

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