ANDREA ARGUELLO
Charlotte,NC
Summary
Hands-on Assistant Community Manager is known for excellent public relations and marketing coordination. Highly trained professional with a passion for working with and for people. Solutions-oriented problem-solver with a goal-oriented mindset. A Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level assistant manager position. Ready to help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Leasing Manager
Middletonmeyers
01.2023 - 10.2023
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Established key relationships with potential leasers and renters.
- Explained terms of lease and amounts to be paid to tenants.
Assistant COMMUNITY Manager
Cushman & Wakefield
01.2020 - 01.2023
- Create and manage Social Events
- Worked with maintenance staff to complete timely repairs and enhancements.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Start any Eviction process with NationWide Eviction for any Residents past a 30 day notice for failed to make a rental payment
- Assisted manager in any given order in probably time matter
- send out Renewals within 90 days pier to lease ending
- Collected all money and posted to management bank account
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
LEASING CONSULTANT / ANDOVER WOODS
Drucker & Falk
10.2017 - 01.2020
- APTS (MANAGED BY DRUCKER AND FALK, Conduct apartment tours, answered questions and highlighted features and benefits
- Coordinate move ins and move outs
- Prepare renewal leases
- Resolve resident's complaints and maintained accurate records of action taken
- Collect rent from residents, application fees and deposits
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Collected rent and tracked resident payments and information in computer system.
LEASING CONSULTANT
BEACON HILL APTS
11.2014 - 07.2017
- (MANAGED BY DRUCKER AND FALK, Update availability report
- Assist with office organization and maintained organized resident files
- Use Craigslist and other marketing sources to promote traffic
- Use proprietary closing methods and outreach marketing to secure you more leases in a shorter period of time.
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Distributed and followed up on tenant renewal notices.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
Education
MIDDLE SEX COMMUNITY COLLEGE
BEDFORD, MA2014
Skills
- Team Training
- Staff Management
- Yardi Software Proficiency
- Property Tours
- Leasing and Sales
- Delinquency Monitoring
- Social Media Engagement
- Bilingual English and Spanish
- Generate Reports
- Office Organization
- Data Entry
- Basic Mathematics
Languages
Spanish
Native or Bilingual
Timeline
Leasing Manager
Middletonmeyers
01.2023 - 10.2023
Assistant COMMUNITY Manager
Cushman & Wakefield
01.2020 - 01.2023
LEASING CONSULTANT / ANDOVER WOODS
Drucker & Falk
10.2017 - 01.2020
LEASING CONSULTANT
BEACON HILL APTS
11.2014 - 07.2017
MIDDLE SEX COMMUNITY COLLEGE