Excel
Andrea Arroyo
Trinity
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Senior Data Registration Clerk/ Administrator
Atlantic County Superintendent Of Elections
1333 Atlantic Ave 4th Floor
01.2013 - 05.2024
- Completed registration paperwork, verifying accurate voter information.
- Provided exceptional customer service to voters, assisting with questions or concerns about the voting process.
- Reduced errors in data entry by carefully inputting information into spreadsheets computer systems with attention to detail.
- Generated reports to suggest corrective actions and process improvements.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by NJ State election laws.
- Supervised support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Collected, validated, and distributed information to employees.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Identified areas for improvement within the registration process through regular self-assessment and feedback from colleagues.
- Demonstrated adaptability when dealing with unexpected changes or challenges in daily tasks or responsibilities.
- Maintained filing system and organized voter documents for easy retrieval of information for short and long term retention.
- Edited documents to keep company materials free of grammar errors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Optimized office space usage, arranging workstations to maximize productivity.
- On Election day counted ballots to prepare official reports of election results.
- Resolved any polling place issues or discrepancies promptly, upholding transparency in the electoral process.
- Streamlined ballot preparation and processing by implementing efficient organization strategies for optimal results.
- Maintained detailed records of all election activities, ensuring transparent documentation available for public scrutiny.
- Supervised the timely distribution of accurate election results to relevant stakeholders including media outlets and political parties.
- Enhanced voter turnout by conducting effective community outreach programs and distributing informational materials.
- Ensured accurate and efficient election processes by overseeing the setup, operation, and breakdown of voting equipment.
- Coordinated training sessions for poll workers, ensuring proper understanding of their roles and responsibilities during elections.
- Maintained the integrity of elections by enforcing strict adherence to state regulations, guidelines, and procedures.
- Received, investigated, and processed Provisional ballots for each election.
Election Data Entry/Rep.Acting Clerk to the Board
Atlantic County Board Of Elections
5901 Main Street Mays Landing, NJ 08330
09.2008 - 01.2013
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Input data into spreadsheets and databases.
- Processed documents and materials to disseminate information to appropriate parties.
- Received and timestamped Mail In Ballots according to NJ state election law.
- Maintained voter anonymity while verifying and processing Mail In Ballots accurately according to policy and procedures for all yearly elections.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized voter documents for easy retrieval of information.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Facilitated staff training sessions on new software, enhancing overall productivity.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
Sales Associate
Macy's
Hamilton Mall Mays Landing, NJ
09.2007 - 10.2010
- Developed strong rapport with customers and created positive impression of business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
- Audit reporting
- Customer Service
- Flexible Schedule
- Data Confidentiality
- Personable and Approachable
- MS Office
Education
High School Diploma -
Holy Spirit High School
Absecon, NJ06.1987
References
Robert Giles, former Director of the Division of Elections for the state of New Jersey, (732) 267-2610.
Brittany Giampola, Deputy Director of the Division of Elections for the state of New Jersey, (856) 434-1444.
Mike Sommers, Deputy County Clerk for Atlantic County, NJ, (609) 674-4307.
Lisa Strother, former Chairwoman for the Atlantic County Board of Elections, (609) 287-7403.
William Sacchinelli, former Clerk to the Board of Elections for Atlantic County, NJ, (609) 625-9394.
Kristi Hansen, former Acting Administrator for Atlantic County Superintendent of Elections, (856) 405-5515.
Software
Word
Outlook
New Jersey Statewide Voter Registration System
Timeline
Senior Data Registration Clerk/ Administrator
Atlantic County Superintendent Of Elections
01.2013 - 05.2024
Election Data Entry/Rep.Acting Clerk to the Board
Atlantic County Board Of Elections
09.2008 - 01.2013
Sales Associate
Macy's
09.2007 - 10.2010
High School Diploma -
Holy Spirit High School