Summary
Overview
Work History
Skills
Education
References
Software
Timeline
Generic

Andrea Arroyo

Trinity

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.

Overview

17
17
years of professional experience

Work History

Senior Data Registration Clerk/ Administrator

Atlantic County Superintendent Of Elections
01.2013 - 05.2024
  • Completed registration paperwork, verifying accurate voter information.
  • Provided exceptional customer service to voters, assisting with questions or concerns about the voting process.
  • Reduced errors in data entry by carefully inputting information into spreadsheets computer systems with attention to detail.
  • Generated reports to suggest corrective actions and process improvements.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by NJ State election laws.
  • Supervised support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Collected, validated, and distributed information to employees.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
  • Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
  • Identified areas for improvement within the registration process through regular self-assessment and feedback from colleagues.
  • Demonstrated adaptability when dealing with unexpected changes or challenges in daily tasks or responsibilities.
  • Maintained filing system and organized voter documents for easy retrieval of information for short and long term retention.
  • Edited documents to keep company materials free of grammar errors.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • On Election day counted ballots to prepare official reports of election results.
  • Resolved any polling place issues or discrepancies promptly, upholding transparency in the electoral process.
  • Streamlined ballot preparation and processing by implementing efficient organization strategies for optimal results.
  • Maintained detailed records of all election activities, ensuring transparent documentation available for public scrutiny.
  • Supervised the timely distribution of accurate election results to relevant stakeholders including media outlets and political parties.
  • Enhanced voter turnout by conducting effective community outreach programs and distributing informational materials.
  • Ensured accurate and efficient election processes by overseeing the setup, operation, and breakdown of voting equipment.
  • Coordinated training sessions for poll workers, ensuring proper understanding of their roles and responsibilities during elections.
  • Maintained the integrity of elections by enforcing strict adherence to state regulations, guidelines, and procedures.
  • Received, investigated, and processed Provisional ballots for each election.

Election Data Entry/Rep.Acting Clerk to the Board

Atlantic County Board Of Elections
09.2008 - 01.2013
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Input data into spreadsheets and databases.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Received and timestamped Mail In Ballots according to NJ state election law.
  • Maintained voter anonymity while verifying and processing Mail In Ballots accurately according to policy and procedures for all yearly elections.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized voter documents for easy retrieval of information.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Facilitated staff training sessions on new software, enhancing overall productivity.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.

Sales Associate

Macy's
09.2007 - 10.2010
  • Developed strong rapport with customers and created positive impression of business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Skills

  • Audit reporting
  • Customer Service
  • Flexible Schedule
  • Data Confidentiality
  • Personable and Approachable
  • MS Office

Education

High School Diploma -

Holy Spirit High School
Absecon, NJ
06.1987

References

Robert Giles, former Director of the Division of Elections for the state of New Jersey, (732) 267-2610.


Brittany Giampola, Deputy Director of the Division of Elections for the state of New Jersey, (856) 434-1444.


Mike Sommers, Deputy County Clerk for Atlantic County, NJ, (609) 674-4307.

 

Lisa Strother, former Chairwoman for the Atlantic County Board of Elections, (609) 287-7403.


William Sacchinelli, former Clerk to the Board of Elections for Atlantic County, NJ, (609) 625-9394.


Kristi Hansen, former Acting Administrator for Atlantic County Superintendent of Elections, (856) 405-5515.



Software

Excel

Word

Outlook

New Jersey Statewide Voter Registration System

Timeline

Senior Data Registration Clerk/ Administrator

Atlantic County Superintendent Of Elections
01.2013 - 05.2024

Election Data Entry/Rep.Acting Clerk to the Board

Atlantic County Board Of Elections
09.2008 - 01.2013

Sales Associate

Macy's
09.2007 - 10.2010

High School Diploma -

Holy Spirit High School
Andrea Arroyo