Andrea Ayala
Sparks,NV
Overview
10
10
years of professional experience
Work History
Machine Operator
Conagra Brands
03.2024 - 06.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines safely and simultaneously to meet production requirements.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Machines included Hayssen Flexible Systems Bagger, Ishida Scales, Videojet printer, and metal detectors.
- Completed hourly quality testing for proper packaging of products and for safe consumption.
Merchandise Processor
Patagonia
08.2023 - 11.2023
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Picked orders, packed boxes and prepared shipments.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow.
- Inspected items to check quality and accuracy against specifications.
Line Operator Level 4
The Clorox Company
07.2018 - 05.2023
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Machines operated included Krones labeler, Krones bottle filler, metal detector, capper, Ci-Vision, pouch fillers, case packer, and case sealer.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Completed hourly testing for quality, safe consumption, and proper packaging.
Packaging Line Operator
Berry Global
04.2017 - 07.2018
- Packed, weighed and shipped items per customer specifications.
- Trained new employees in proper packaging procedures, ensuring consistent quality across all operators.
- Operated tape machines, scales and label printers to package items correctly.
- Cross trained in learning how to stage product and keep hoppers on plastic bag extruders full.
Package Sorter
OnTrac
10.2016 - 04.2017
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments.
Sales Representative
Sprint
01.2016 - 10.2016
- Sold wireless devices, accessories, wireless plans, and bundles. Upgraded customers wireless service and devices.
- Assisted customers with basic billing questions, transfer data, and troubleshooting.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Customer Service Representative
Alorica
06.2014 - 09.2016
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Troubleshot customers devices effectively through correct troubleshooting steps. Also assisted customers with billing inquiries.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Edward C Reed High School
Sparks, NV06.2010
Skills
- Workplace Safety
- Computer Skills
- Power and hand tools
- Safety Compliance
- CIP/ CIL
- SAP
- OSHA/ FDA standards
- Mechanical Troubleshooting
Languages
Spanish
Native or Bilingual
Timeline
Machine Operator
Conagra Brands
03.2024 - 06.2024
Merchandise Processor
Patagonia
08.2023 - 11.2023
Line Operator Level 4
The Clorox Company
07.2018 - 05.2023
Packaging Line Operator
Berry Global
04.2017 - 07.2018
Package Sorter
OnTrac
10.2016 - 04.2017
Sales Representative
Sprint
01.2016 - 10.2016
Customer Service Representative
Alorica
06.2014 - 09.2016
High School Diploma -
Edward C Reed High School