Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Andrea Ayers

Mancelona,MI

Summary

Dynamic Production Supervisor at Dunegrass with a proven track record in retail operations and compliance. Renowned for exceptional customer service and adept at resolving complaints. Skilled in Metrc compliance and inventory management, consistently recognized as a top sales associate. Passionate about the cannabis industry and committed to continuous learning and growth.

Overview

14
14
years of professional experience

Work History

Production Supervisor

Dunegrass
04.2022 - Current

I am doing something that I love. I am the Production/Inventory Supervisor for the Gaylord Dunegrass store until 5/16/25. Our location will be closing after this date.


In this role I have accumulated a vast amount of knowledge regarding retail operations, management, CRA guidelines and regulations. Some of my current duties and responsibilities are as follows:

  • Budtending and offering exemplary customer service. I enjoy interacting with every customer that comes through the door.
  • Daily operations such as opening/closing duties.
  • Handling and resolving customer complaints
  • Receiving shipments, reading manifests, and I have occasionally created manifests for outgoing shipments.
  • Maintaining a clean environment, organizing and preparing product to be sold by entering testing and product information into Dutchie POS system.
  • Keeping track of and monitoring physical inventory by doing regular audits. Before Dutchie, I was also trained to use Treez POS.
  • Using Metrc to ensure retail location is compliant with the CRA guidelines, regulations and assisting regulators during state inspections.
  • I continue to learn and educate myself on the new products, brands, processing procedures, and industry standards so that I can better serve the customers.
  • I have won several company wide sales competitions and I have consistently been the top sales associate at my location. I care deeply about cannabis and would love to continue working and growing in the industry.

Private Nanny

A Family in Gaylord
01.2011 - 04.2022
  • Taught children everyday skills and language.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Played games, worked on puzzles, and read books to children.
  • Organized and cleaned their home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Helped children complete homework assignments and school projects.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Taught children basic life skills, manners and personal hygiene.
  • Assisted with housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.

Education

High School Diploma - College Prep

Kearsley High School
Flint, MI
06.2001

Skills

  • Excellent customer service, especially with handling customer complaints
  • Receiving shipments, using a Metrc manifest
  • Knowledge of CRA Guidelines/regulations
  • Daily operations such as opening/closing duties
  • Metrc compliance
  • Maintaining a clean work environment and organizing inventory
  • Dutchie Back Office and Dutchie POS, Treez POS system
  • Highly dependable
  • Excellent attention to detail
  • Personable, great communicator
  • Works very well with others
  • Quick learner of new procedures and processes

Timeline

Production Supervisor

Dunegrass
04.2022 - Current

Private Nanny

A Family in Gaylord
01.2011 - 04.2022

High School Diploma - College Prep

Kearsley High School
Andrea Ayers