Andrea Azza
Northborough,Massachusetts
Summary
Resourceful and meticulous Recruiter with over 3 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline. Polished in conducting reference checks and performs direct or phone interviews with potential employees. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Creative Recruiter
CM Access
Boston, MA
08.2023 - Current
- Elevated to the role of Senior Recruiter in August 2023.
- Generate a pool of talented individuals by successfully hiring and onboarding 15 candidates in 2023.
- Develop recruitment strategies, achieving required staffing levels for assigned requisitions.
- Utilize social media platforms and digital marketing methods to increase visibility of available jobs.
- Enhance recruitment team performance through training and mentoring sessions, enabling them to excel in interviewing and qualifying candidates.
- Serve as a valuable resource for all aspects of the recruitment process.
Creative Recruiter
CM Access
Boston, MA
08.2021 - 08.2023
- Successfully recruited and onboarded 29 candidates in 2022.
- Analyzed diverse factors including candidate profiles, qualifications and compensation needs to make informed employment decisions.
- Provided comprehensive information regarding job roles, remuneration packages and additional benefits to prospective candidates.
- Streamlined job application processes for qualified candidates.
- Performed in-depth assessments of candidates' qualifications and compatibility through extensive interviewing sessions.
- Negotiated salaries and other employment terms with successful applicants.
Senior Commercial Account Manager
Pluralsight
Boston, MA
01.2021 - 08.2021
- Promoted to Commercial Account Manager II within 11 months in current role.
- Developed and implemented strategies aimed at encouraging existing customers to buy additional services or products.
- Ensured timely satisfaction of customer needs through effective interdepartmental coordination.
- Carried out periodic assessments of client accounts to pinpoint areas for growth.
- Built effective communication channels between customers and company personnel, leading to swift dispute resolution.
Commercial Account Manager
Pluralsight
Boston, MA
01.2020 - 01.2021
- Generated an exceptional performance by exceeding the Q3 2020 Quota with a remarkable growth rate of 128% through successful upselling and cross-selling to the existing install base.
- Drove a significant upsurge in ARR for an account through the successful incorporation of 18 licenses and integration of 8 cloud labs, yielding a remarkable growth rate of 102%.
- Generated a 125% ARR growth by boosting the PPL for Flow Subscription from $149/user to $250/user, while also incorporating 7 more seats.
- Evaluated customer requirements, presented quotes and advised on training offerings.
- Cultivated connections with key stakeholders to optimize customer satisfaction.
- Increased client retention by analyzing risk exposure and conducting annual account reviews.
Enterprise Cloud Education Account Manager
Oracle
Burlington, MA
01.2018 - 01.2019
- Managed 30+ Enterprise and Mid-Market accounts that have at least one Oracle SaaS product, such as HCM Fusion, Oracle Eloqua, Oracle CPQ Cloud, ERP Cloud Financials, or Service Cloud with residual income ranging from $25,000 to $2,000,000.
- Within three months of assuming the role, leveraged my extensive knowledge of Oracle's systems and sales processes to mentor an underperforming rep.
- Increased clients' knowledge of Oracle University offerings by facilitating informative discovery calls and demos, leading to enhanced value from their license purchase through the promotion of digital learning subscriptions, live virtual classes, and onsite training sessions.
- Boosted account renewal rates by fostering lasting rapport with customers.
- Identified and pursued new avenues for presenting products and services to potential customers.
- Enhanced customer experience by offering alternative solutions to address issues, leading to de-escalation of interactions.
Senior Major Account Manager
Monster
Weston, MA
01.2017 - 01.2018
- Managed 450 mid-market accounts, including 80 existing customers and a combination of 370 lapsed clients and those who haven't done business with Monster.
- Demonstrated exceptional sales ability by successfully identifying and selling non-core Monster products to global customers, driving an outstanding 197% achievement of the new business quota within a short span of three months.
- Consistently recognized as the top sales performer internationally for two consecutive years through strategic selling strategies that targeted existing customers and identified new business opportunities for Monster's job ads, resume database, and branding solutions.
- Successfully persuaded a client to upgrade to a semantic search resume database, leading to a 48% increase in their annual spend.
- Exceeded November 2017 quota target by an impressive 600% through strategic application of upselling and cross-selling techniques.
Account Manager
SimplyDIRECT
Sudbury, MA
01.2015 - 01.2017
- Exceeded team quota, generating $4.1 million in sales (surpassing the yearly goal of $3.8 million). Achieved this through a combination of repeat business and cross-selling to existing clients, as well as acquiring new accounts.
- Achieved sales of $350,000 in net new revenue by executing effective account-based marketing campaigns and developing customized databases within the first year.
- Secured $100,000 worth of new bookings within Q1 of 2017.
- Generated $15,000 in net new revenue through successful implementation of new logo.
- Led successful onboarding of a client and acquisition of contracts for three year-long campaigns, leading to a noteworthy 125% increase in booking revenue.
Account Manager
Manhattan Software, a Trimble Company
Marlborough, MA
01.2014 - 01.2015
- Successfully maintained and oversaw more than 60 assigned customers, resulting in a churn rate below 3%.
- Devise and implemented effective selling techniques that significantly improved renewal commitments for three-year agreements.
- Achieved a commendable sales performance of $640,000 in renewal revenue along with an impressive achievement of $60,000 in add-on service sales until April 2015.
- Instrumental in generating significant revenue by achieving sales of over $372,000 for new business and successfully ensuring software renewals valued at more than $1.5 million in 2014 - exceeding the assigned quota of $1.8 million.
- Enhanced profitability by effectively mining existing client base and developing partnerships with external resellers.
Account Manager, Industry Major Accounts
IDC
Framingham, MA
01.2012 - 01.2014
- Achieved $372,000 in new business revenues during 2013 by effectively engaging with relevant analyst relations staff invested in Big Data, Mobility, and Telecom Research.
- Identified fifty new business starts and twelve consulting opportunities in 2013 by researching contacts on LinkedIn, running webinars to generate interest, and assess budgets.
- Organized Strategy sessions with Analysts to engage SAP clients and foster discussions on their key initiatives in Mobility, Telecom and Big Data, resulting in 25 productive meetings onsite at IDC.
Account Manager
Centage Corporation
Natick, MA
01.2011 - 01.2012
- Created and executed new initiatives aimed at driving renewal rates and increasing add-on software purchases.
- Heightened focus on annual release and maintenance programs.
- February 2012: Surpassed quota by achieving 144%.
- Achieved 126% of quota for the first quarter of 2012.
- Generated over $1.2 million in revenue through software upgrades and renewals in 2012
- Successfully reached and surpassed 2012 YTD quota by 106%.
Education
Master of Science - Human Factors and Information Design
BENTLEY UNIVERSITY
Certificate - Computer Systems Specialist Program
NORTHEASTERN UNIVERSITY
Bachelor of Arts - Economics
STONEHILL COLLEGE
Skills
- Salesforcecom
- Bullhorn
- Job Applicant Interviews
- Recruiting and Sourcing
- Talent Acquisition
- Salary Negotiation
- Outbound Calling
- Recruitment
- Resume scanning
- Talent management
- Social Media Recruiting
- Candidate pipeline development
Certification
- AIRS Certified Diversity Recruiter (CDR)
Timeline
Senior Creative Recruiter
CM Access
08.2023 - Current
Creative Recruiter
CM Access
08.2021 - 08.2023
Senior Commercial Account Manager
Pluralsight
01.2021 - 08.2021
Commercial Account Manager
Pluralsight
01.2020 - 01.2021
Enterprise Cloud Education Account Manager
Oracle
01.2018 - 01.2019
Senior Major Account Manager
Monster
01.2017 - 01.2018
Account Manager
SimplyDIRECT
01.2015 - 01.2017
Account Manager
Manhattan Software, a Trimble Company
01.2014 - 01.2015
Account Manager, Industry Major Accounts
IDC
01.2012 - 01.2014
Account Manager
Centage Corporation
01.2011 - 01.2012
Master of Science - Human Factors and Information Design
BENTLEY UNIVERSITY
Certificate - Computer Systems Specialist Program
NORTHEASTERN UNIVERSITY
Bachelor of Arts - Economics
STONEHILL COLLEGE
- AIRS Certified Diversity Recruiter (CDR)
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