Andrea Bagnold-Reid
Clarksville,TN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
27
27
years of professional experience
Work History
Taxi Driver
Self Employed
, Jamaica
01.2018 - 12.2023
- Greeted customers and provided assistance with luggage.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Monitored traffic conditions to determine most efficient route.
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Ensured vehicle was clean and in proper working order before each shift.
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Collected fares according to established rates and ensured fare accuracy through use of meters and GPS systems.
- Carried children to and from school in a safe and timely manner.
Housekeeper
Fisherman Point Hotel
, Jamaica
02.2016 - 11.2018
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Responded to requests from guests regarding housekeeping needs.
Building Construction Supervisor
Self Employed
, Jamaica
03.2016 - 10.2018
- Directed and supervised team of 6 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Cook, Cashier
KFC
, Jamaica
02.2005 - 11.2008
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Waitress
Parkway Restaurant
, Jamaica
01.1999 - 11.2000
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
Public Service Assistant
National Insurance Scheme
, Jamaica
06.1997 - 08.1998
- Provided excellent customer service to members of the public who visited the office.
- Assisted in preparing documents for Food Stamps, pension applications and retirement.
- Processed payments from customers.
- Responded to inquiries from the public regarding services offered by the office.
- Organized and maintained filing systems for confidential records.
Education
High School Diploma -
Islington High School
Jamaica07-1996
Skills
- Defensive Driving
- Customer Service
- Safe Food Handling
- Order Accuracy
- Dish preparation
- Recipe-based cooking
- Surface cleaning
- Supply Restocking
- Sanitation
- Housekeeping
- Teamwork
Timeline
Taxi Driver
Self Employed
01.2018 - 12.2023
Building Construction Supervisor
Self Employed
03.2016 - 10.2018
Housekeeper
Fisherman Point Hotel
02.2016 - 11.2018
Cook, Cashier
KFC
02.2005 - 11.2008
Waitress
Parkway Restaurant
01.1999 - 11.2000
Public Service Assistant
National Insurance Scheme
06.1997 - 08.1998
High School Diploma -
Islington High School