Andrea Banuelos
Rockford,IL
Summary
Dynamic and compassionate professional with a proven track record at Milestone and Stepping Stones, excelling in client advocacy and individualized care. Adept at problem-solving and active listening, I foster trusting relationships while ensuring compliance with safety standards. Committed to enhancing client well-being through effective teamwork and meticulous attention to detail.
Overview
9
9
years of professional experience
Work History
MHP
Stepping Stones
Rockford
02.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided compassionate support to individuals with mental health challenges, fostering a safe environment.
- Implemented individualized care plans, ensuring alignment with clients' therapeutic goals.
- Monitored client progress and reported observations, contributing to ongoing treatment adjustments.
- Advocated for client rights and needs within healthcare settings, enhancing service access and quality.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Documented client progress in confidential files.
DSP
Milestone
Rockford
02.2017 - Current
- Assisted in maintaining cleanliness and organization of work areas to enhance efficiency.
- Collaborated with team members to streamline workflow processes for improved output.
- Followed safety protocols and quality standards, ensuring compliance throughout operations.
- Participated in training sessions to learn new techniques and best practices for operations.
- Supported senior staff by executing assigned tasks efficiently and accurately.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
Education
High School Diploma -
Auburn High School
Rockford, IL2016
Skills
Friendly, positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Computer skills
Active listening
Organization and time management
Decision-making
Calm under pressure
CPR/First aid
Timeline
MHP
Stepping Stones
02.2026 - Current
DSP
Milestone
02.2017 - Current
High School Diploma -
Auburn High School