Andrea Bates
Florence,AL
Summary
Walmart Associate with 10+ years of diverse experience in customer service and various fast-paced, numbers driven environments. I have 10+ years' cash handling experience in a retail setting and strong math and logic skills. I also have the ability to follow precise directions and stay alert and attentive at all times.
Overview
27
27
years of professional experience
Work History
Machine Operator
Linamar
Muscle Shoals, Alabama
08.2023 - Current
- Operated machinery to manufacture precision components for automotive industry.
- Monitored equipment performance and performed routine maintenance as needed.
- Collaborated with team members to ensure efficient production flow.
Electronics
Walmart
Florence, AL
01.2020 - Current
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow
- Supports store operations by executing daily workload and processes
- Maintains the designated general merchandise (GM) area
- Collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks
Pharmacy
Walmart
Florence, AL
01.2018 - 01.2020
- Acknowledge and greet customers with a smile
- Assist with ringing out patients' orders
- Answer customer questions
- Filling medication orders
- Answering the phone
- Help customers find the products they are looking for
Customer Service Manager
Walmart
Florence, AL
01.2014 - 01.2018
- Maintaining the overall appearance of the front end
- Provides change for cashiers, prepares cash registers, and performs register audits.
- Approves bank cards or checks and addresses any register shortage concerns.
- Trains employees
- Compiles and prints customer complaints and suggestions and present them to the appropriate authorities
- Assigns cashiers to registers as well as determine when breaks and lunches will be taken.
- Carry out investigation on challenges faced by customers and give appropriate solutions to the challenges.
Electronics
Walmart
Florence, AL
01.2011 - 01.2014
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow
- Supports store operations by executing daily workload and processes
- Maintains the designated general merchandise (GM) area
- Collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks
Photo Lab Tech
Walmart
Florence, AL
01.1999 - 01.2011
- Complete all photographic orders and submit them to the printer.
- Print color or black and white photos as required.
- Ensure to read instructions mentioned on orders plus examine order contents to identify size, type and varied processing requirements.
- Operate entire photographic processing machines in a photo laboratory.
- Ensure to accurately quantify chemicals and prepare solutions.
Education
Goetheschool
Mainz, GermanySkills
- Warm and supportive attitude
- Time Management Skills
- Clear communication
- Listening skills
- Organizational skills
- Attention to detail
- Deadline management
- Ability to work in fast-paced environment
- Teamwork
- Cross training
- Interpersonal skills
- Customer service skills
- Microsoft Office Suite
Key Qualifications
- Warm and supportive attitude
- Time Management Skills
- Communicates clearly, both verbally and in writing
- Aptitude to listen and respond quickly and effectively in high stake situations
- Well organized with the ability to manage multiple tasks
- Attention to detail and meeting deadlines
- Ability to work in fast-paced, deadline-oriented environment
- Ability to thrive both independently and as a team
- Willingness to cross train and work in other areas of the business
- Strong interpersonal skills and proven ability to establish skilled professional relationships
- Great customer service skills
- Experience with Microsoft Office Suite
Timeline
Machine Operator
Linamar
08.2023 - Current
Electronics
Walmart
01.2020 - Current
Pharmacy
Walmart
01.2018 - 01.2020
Customer Service Manager
Walmart
01.2014 - 01.2018
Electronics
Walmart
01.2011 - 01.2014
Photo Lab Tech
Walmart
01.1999 - 01.2011
Goetheschool