Andrea Battles
Canton ,GA
Summary
Adept Master Barber and business owner with a proven track record at Great Clips Salon and Breeze Salon on Main, I excel in client satisfaction and team leadership. Skilled in sanitation and verbal communication, I increased salon revenue through strategic marketing and nurtured talent, enhancing service quality and safety.
Overview
33
33
years of professional experience
Work History
Master Barber
Great Clips Salon
03.2024 - Current
- Kept business compliant with applicable government standards.
- Styled hair according to customer preferences.
- Collaborated with clients to evaluate individual style preferences and specific needs.
- Managed business customer service, responding to requests and concerns promptly.
Hair Salon Owner
Breeze Salon on Main
03.2019 - 01.2023
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
Lead Bartender, Traveling Trainer
Longhorn Steakhouse
06.1992 - 04.2016
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Business
West Georgia Technical College
Carrollton, GA05.1999
Skills
- Customer safety
- Verbal communication strength
- Cleaning and sanitation
- Team collaboration
- Professional manner
Timeline
Master Barber
Great Clips Salon
03.2024 - Current
Hair Salon Owner
Breeze Salon on Main
03.2019 - 01.2023
Lead Bartender, Traveling Trainer
Longhorn Steakhouse
06.1992 - 04.2016
Business
West Georgia Technical College
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