Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Baty

Sanford,NC

Summary

Culinary professional with extensive experience at Aramark, specializing in meal preparation and food safety. Proven track record in training teams and enhancing customer satisfaction through effective conflict resolution. Expertise in inventory management and performance monitoring, consistently achieving operational excellence while maintaining high sanitation and quality standards.

Overview

39
39
years of professional experience

Work History

1st Cook

Aramark
Carthage, NC
09.2024 - 04.2025
  • Executed meal preparation, cooking, and serving for guards at Moore County Jail.
  • Ensured food and supplies were received and stored correctly.
  • Maintained compliance with regulatory standards for safe, sanitary food handling.
  • Wrapped, dated, and labeled food items to ensure safety and freshness.
  • Set up work stations before opening to optimize efficiency.
  • Enforced sanitation practices to prevent food spoilage or contamination.

1st Cook

North Carolina Food Service
Fort Bragg, NC
09.2023 - 02.2024
  • Managed meal preparation, cooking, and serving operations for Special Forces and civilian personnel at DFAC facility.
  • Trained new cooks on cooking techniques and kitchen safety protocols.
  • Adhered to regulatory standards for safe and sanitary food preparation.
  • Resolved customer complaints promptly while maintaining service excellence.
  • Wrapped, dated, and labeled food items to ensure safety and freshness.
  • Set up work stations before opening to optimize preparation time.
  • Enforced sanitation practices to prevent food spoilage and contamination.
  • Prepared diverse dishes following menu specifications and chef instructions.

Cook Shift Leader

Aramark
Sanford, NC
11.2019 - 07.2023
  • Supplied nutritious meals for guards and inmates at Lee and Moore County Jail.
  • Monitored food temperatures and cold-storage areas to ensure compliance with safety standards.
  • Checked freezer and refrigerator daily to verify proper functioning.
  • Cut, chopped, and sliced meat and produce for meal preparation.
  • Implemented cost-saving measures while maintaining high-quality standards.
  • Memorized menu items and ingredients to assist customers in selecting suitable options.
  • Adhered to regulatory standards for safe and sanitary food preparation.

Assistant Manager

Biscuitville
Sanford, North Carolina
10.2016 - 10.2020
  • Trained and supervised team members to enhance performance and achieve daily objectives.
  • Documented production levels, material usage, and incidents to keep management informed.
  • Monitored employee performance and safety, implementing retraining to resolve issues and boost productivity.
  • Verified compliance with housekeeping, safety, and sanitation standards to protect employees and customers.
  • Inspected incoming supplies for adherence to specifications and quality standards.
  • Reviewed resumes of applicants and recommended top candidates for hiring consideration.
  • Assisted in performance reviews to pinpoint improvement areas and develop proactive strategies.
  • Complied with safety procedures and regulations to ensure a secure working environment.

Shift Manager

Hardee's
Sanford, North Carolina
10.2011 - 11.2016
  • Generated daily performance reports to identify improvement opportunities and implement adjustments.
  • Allocated skilled personnel to critical areas during shifts, maximizing departmental productivity.
  • Elevated team efficiency through targeted coaching and training initiatives.
  • Developed comprehensive daily work schedules and assignments to streamline operations.

General Manager

Burger King
Aberdeen, NC
06.2008 - 07.2010
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

General Manager

Cookout
Sanford, North Carolina
06.2004 - 12.2008
  • Encouraged, trained and disciplined employees to maximize performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Motivated and led team members to work together to achieve targets.
  • Managed scheduling for 12 employees to ensure optimal productivity.

Non-Commissioned Officer

United States Air Force
Lackland, AFB, TX
07.1986 - 07.1996

Assessed and optimized operations to align with current and future demands.

  • Executed opening, closing, and shift change functions to maintain operational standards.
  • Conducted monthly performance reviews and delivered constructive feedback for employee improvement.
  • Monitored supplier operations to ensure quality, timely delivery, and contract compliance.
  • Managed night shifts for 120 military personnel and 20 civilians efficiently.
  • Provided meals and snacks to staff, patients, and families at Wilford Hall Medical Center.
  • Facilitated on-site staff training while developing processes to improve accuracy.

Education

Bachelor of Science - Human Services

New England College
Henniker, NH
03-2020

Skills

  • Supervision and training
  • Performance improvement
  • Customer experience
  • Sound judgment
  • Networking skills
  • Inventory management
  • Negotiation expertise
  • Composure under pressure
  • Meal preparation
  • Food safety
  • Sanitation practices
  • Customer service
  • Employee training
  • Time management
  • Team leadership
  • Conflict resolution
  • Quality control
  • Performance monitoring
  • Cost control
  • Supply restocking

Timeline

1st Cook

Aramark
09.2024 - 04.2025

1st Cook

North Carolina Food Service
09.2023 - 02.2024

Cook Shift Leader

Aramark
11.2019 - 07.2023

Assistant Manager

Biscuitville
10.2016 - 10.2020

Shift Manager

Hardee's
10.2011 - 11.2016

General Manager

Burger King
06.2008 - 07.2010

General Manager

Cookout
06.2004 - 12.2008

Non-Commissioned Officer

United States Air Force
07.1986 - 07.1996

Bachelor of Science - Human Services

New England College