Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Blue

Jacksonville

Summary

Experienced HR professional with 10+ years in employee relations, conflict resolution, and compliance. Skilled in conducting investigations, advising leadership, and promoting positive workplace culture. Proficient in employment law, managing terminations, and developing training programs. Strong business leader driving growth and leading high-performing teams. Recognized for collaboration and adaptability in dynamic environments.

Overview

12
12
years of professional experience

Work History

People Partner II/ HRBP

FIS
04.2024 - Current
  • Serve as a trusted advisor to managers and employees on complex employee relations matters, ensuring alignment with company policies and employment laws.
  • Conduct thorough investigations into employee complaints, ethics concerns, and policy violations, documenting findings and recommending appropriate actions.
  • Partner with legal and compliance teams to manage involuntary terminations and sensitive employee exits.
  • Deliver training sessions on conflict resolution, effective communication, and workplace conduct.
  • Support organizational change initiatives, including restructuring and consultation processes.
  • Maintain detailed records and ensure confidentiality in all employee relations matters.
  • Analyze ER trends and metrics to proactively address workplace issues and improve employee engagement.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Collaborated with colleagues and support staff to maximize team efficiency.
  • Cultivated a positive work environment within the firm by promoting collaboration among colleagues.
  • Collaborated with a diverse team of professionals to develop innovative solutions for complex legal issues.
  • Reviewed and analyzed pertinent state and federal laws and legal precedents.
  • Explained available courses of action and possible repercussions of cases to clients.

Talent Acquisition & Onboarding Specialist

UPS
04.2022 - 01.2024
  • Led recruitment and onboarding strategies across multiple UPS locations, aligning talent acquisition with organizational goals and compliance standards.
  • Conducted in-depth candidate assessments and hiring manager consultations, ensuring equitable and data-informed hiring decisions.
  • Delivered training to managers on HR best practices, enhancing onboarding efficiency and employee engagement.
  • Resolved employee and management concerns using data-driven insights, promoting a positive and compliant work environment.
  • Managed onboarding for CDL/Non-CDL drivers, ensuring full compliance with DOT regulations and internal policies.
  • Supported union bid processes and contract negotiations with HR analytics, contributing to informed labor relations decisions.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.

Geo Services Specialist

UPS
08.2021 - 04.2022
  • Addressed internal employee concerns through data analysis and proactive HR interventions, improving satisfaction and retention in different Geographical locations in the United States.
  • Evaluated ADA accommodation requests and collaborated cross-functionally to implement inclusive solutions.
  • Managed unemployment claims, identifying trends and implementing risk mitigation strategies.
  • Ensured compliance with employment laws through HRIS and employee concern line management. Handling multi streams and levels of Employee Relations issues.

Human Resources Specialist

UPS
01.2019 - 08.2021
  • Led workforce planning and advised leadership on employee relations issues, enhancing team performance and compliance.
  • Conducted investigations and provided recommendations on employee grievances and policy violations.
  • Oversaw recruitment and hiring for CDL/Non-CDL roles, using analytics to support diversity and compliance.

Human Resources Part-Time Supervisor

UPS
10.2017 - 01.2019
  • Conducted interviews and assessments for union and management roles, supporting fair and effective hiring practices.
  • Facilitated new hire orientations, reinforcing company culture and compliance.
  • Managed HR projects, ensuring timely delivery and alignment with organizational goals.

Operations Management Specialist

UPS
02.2017 - 10.2017
  • Supervised frontline operations, using HR analytics to evaluate performance and drive improvements.
  • Resolved service issues and optimized delivery processes, enhancing customer satisfaction and operational efficiency.

Education

Bachelor’s Degree - Criminal Law

Columbia College
Jacksonville, FL
01.2007

Skills

  • Employee relations management
  • Employment law adherence
  • Ethical investigations
  • Employee termination management
  • Labor relations advisory
  • Leadership development and training
  • HR strategic consulting
  • Analytical decision making
  • Maintaining confidentiality
  • Proficient in Microsoft Excel, Word, and PowerPoint

Timeline

People Partner II/ HRBP

FIS
04.2024 - Current

Talent Acquisition & Onboarding Specialist

UPS
04.2022 - 01.2024

Geo Services Specialist

UPS
08.2021 - 04.2022

Human Resources Specialist

UPS
01.2019 - 08.2021

Human Resources Part-Time Supervisor

UPS
10.2017 - 01.2019

Operations Management Specialist

UPS
02.2017 - 10.2017

Bachelor’s Degree - Criminal Law

Columbia College
Andrea Blue