Andrea Boring
Lincoln,NE
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Executive Office Associate
Nebraska Department of Education
Lincoln, NE
01.2018 - Current
- Serves as the main point of contact for the office of the commissioner.
- Supports Associate Commissioner, Deputy Commissioner, and Administrator of Policy and Strategic Initiatives.
- Coordinates logistics for meetings and workshops, including travel, time, agenda registration, equipment, food and lodging.
- Serves as a vacation backup to the front desk representative for the Agency, receives visitors, ensures visitors comply with Agency security procedures (e.g., sign-in log, visitor passes, etc.).
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Utilizes a multi-line phone system to receive and route incoming telephone calls to the appropriate contact.
- Creates correspondence, reports, presentations, and a variety of related documents; proofreads and edits materials; prepares forms and other materials.
- Arranges logistics for meetings including time, location, meals, registration, and agenda; makes travel plans and arrangements; coordinates preparation, ordering, and delivery of materials.
- Collaborates with other Agency personnel to carry out support functions and processes.
- Processes expense reimbursements, pays invoices, and submits accounts payable information in the State of Nebraska accounting system.
- Assists with monitoring, maintaining and processing all departmental contracts.
- Processes expense reimbursements, payments, purchase requests, travel requests.
- Manages Purchase Card requests and documentation for purchases
- Serves as recording Secretary of the Board, taking minutes and managing committee meetings, participating in agenda planning
- Agenda manager of two committees and note taker and report writer for one.
- All logistics when board travels for meetings (e.g. lodging, space setup, meals, security, etc.)
- Assists with creating forms and templates for agency use
- Creates and maintains webpages for the Office of Commissioner and State Board of Education.
- Manages website structure and layout.
- Assists with the development of meeting agendas using electronic meeting software.
- Developed strategic initiatives to enhance educational program effectiveness across state agencies.
- Assists with new board member orientation by assembling the manual and the agenda.
- Assists with board days by adding documents to SparqMeetings and updating the book.
- Keeps SparqMeetings instructions updated for staff trainings.
- Manages Zoom meetings and Team meetings.
- Manages email for supports.
- Manages calendars for Assistant Commissioner and Deputy Commissioner.
- Manage contracts for Administrator and Commissioner’s Office.
- Assist in booking conference rooms and logistics for state board room.
- Serves as the Secondary Point of Contact for the Military Interstate Children’s Compact Commission (MIC3) and as a secretary scheduling the yearly meeting, taking minutes and managing the website changes with MIC3.
- Also in the absence of the Commissioner for MIC3, assisting with inquiries from military families within the state of Nebraska and directing them to various points of contact within the Department of Education or to the School Liaison’s on Offutt Air Force Base.
- Reported issues to higher management with great detail.
- Streamlined office operations by implementing efficient filing and documentation practices.
Coordinator
AdvancED
Lincoln, NE
11.2017 - 06.2018
- Coordinated professional development workshops for educators to enhance instructional practices.
- Managed logistics for accreditation processes, ensuring compliance with AdvancED standards.
- Facilitated communication between stakeholders to improve collaboration and project alignment.
- Developed training materials and resources to support continuous learning initiatives.
- Analyzed feedback from program evaluations to identify areas for improvement in services offered.
- Oversaw scheduling and coordination of site visits for 30 accreditation reviews, optimizing efficiency.
- Led cross-functional teams in strategic planning sessions, driving alignment on organizational goals.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Policy Filing Analyst III
Assurity Life Insurance Company
Lincoln, NE
01.2005 - 01.2017
- Responsible for filing with state insurance departments all new and revised products, form and rate filings and implementation, which includes:
- Utilizing SERFF
- Drafting and reviewing 25 states' policies, riders, and applications and other forms for conformity with state regulations
- Compiling and submitting new and revised policy forms, riders, rates and applications with state insurance departments;
- Communicating with state insurance departments, including assisting with handling of disapproval's
- Assisting with maintaining product specification documentation of all policies, policy applications, forms and rates that have been filed with state insurance departments, including differences in state forms, dates of approval/disapproval, etc. by placing documentation in SharePoint
- Creating SharePoint libraries and folders for filing
- Assisting with performing Crystal software functions from test to production
- Assisting with other form and rate filings
- Ensures compliance with state insurance department regulations regarding policy, form and rates filings, which includes:
- Keeping current on all state regulations relating to product, form and rate filings by keeping a OneNote document with all information
- Applying state laws and regulations relating to product, form and rate filings
- Assisting with research regarding compliance issues
- Assisting with newly implement processes and procedures
- Assisting in special projects
Cardiology Scheduler
Nebraska Heart Institute
Lincoln, NE
01.2003 - 01.2005
- Answer the telephone in a friendly, professional manner
- Call patients to schedule follow-up and/or procedures
- Call Primary Care Physician offices for medical records and referrals
- Give patient’s instructions for their tests, procedures, or office visits
- Call Primary Care Physician offices for medical records and referrals
- Enter new patients and their insurance information
- Schedule patient appointments while their still in the office
- Check patient charts for history and physicals and lab work for procedures
- Copy charts for procedures and fax to the hospital
- Enter future appointments into recall
- Master Sheeting-Type diagnosis from dictation for easy reference for doctors
Receptionist
Milford Family Medical Center
Milford, NE
01.2002 - 01.2003
- Receptionist/Medical Records Clerk
- Answer the telephone in a friendly, professional manner
- Schedule patient appointments
- Pull charts for the next days’ appointments
- File medical records and dictation
- Take phone messages from patients, pharmacies, and other doctor’s offices
- Copy and fax records
- Enter insurance information
- Call for medical records from the Seward Family Medical Center
Pathology Lab Clerk/Typist; Reference Clerk
St. Francis Medical Center
Grand Island, NE
01.2001 - 01.2002
- Type orders from area clinic’s requisition’s for specimens
- Create new accounts for patients from client clinics
- Label specimen tubes and take them to the correct lab areas
- Ensures timely billing of testing by careful registration of reference patients
- Pathology Lab Secretary
- Order outpatient draws and pre-employment screens
- Direct patient’s and visitor’s to the proper area and escort patient’s when necessary
- Places patient test results on charts, files results and written orders
- Mail or fax laboratory results to appropriate people and/or place
Education
BS - Behavioral Science
Bellevue University-Bellevue Campus
Bellevue, NE01-2017
AAS - Office Technology
Central Community College-Grand Island Campus
Grand Island, NE01-2002
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
- Administrative skills
- Problem resolution
- Motivation
- Vendor negotiations
- Policy development
- Team player
- Workflow planning
Accomplishments
- Achieved Certified Education Office Employee Designation (CEOE) through attending various professional developments and conferences.
- Collaborated with team of 6 for school reviews during time at Cognia.
- Achieved Notary Public by completing State of Nebraska Notary test with accuracy and efficiency.
- Used Microsoft Excel to develop staff/board spreadsheets for lodging and food during out state board meetings.
- Maintained the Nebraska Educational Office Professional Association Website for 2 years.
- Elected President of the Nebraska Educational Office Employee Association (NEOPA) 2023-2026.
- Coordinated Conferences with Southeast Community College for 2 years and conference co-chair for NEOPA for 4 years.
Certification
- Certified Educational Office Employee (CEOE)
- Nebraska Notary Public Commission
Training Completed
- Life Office Management Association Designation (LOMA)
- LOMA: “Stress Management”
- Stephen C. Lundin, Ph.D., Harry Paul and John Christensen: “FISH! Philosophy”
- Eleot 2.0
- Lead Evaluator
- Team Member
- Notary Public
- Certification Lean Six Sigma – White Belt
- PSP Bachelor’s
- Certified Educational Office Employee (CEOE)
- President of Nebraska Educational Office Employee Association (NEOPA)
Timeline
Executive Office Associate
Nebraska Department of Education
01.2018 - Current
Coordinator
AdvancED
11.2017 - 06.2018
Policy Filing Analyst III
Assurity Life Insurance Company
01.2005 - 01.2017
Cardiology Scheduler
Nebraska Heart Institute
01.2003 - 01.2005
Receptionist
Milford Family Medical Center
01.2002 - 01.2003
Pathology Lab Clerk/Typist; Reference Clerk
St. Francis Medical Center
01.2001 - 01.2002
AAS - Office Technology
Central Community College-Grand Island Campus
BS - Behavioral Science
Bellevue University-Bellevue Campus