Andrea Bouchard
South Amboy,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and merchandising skills.
Overview
28
28
years of professional experience
Work History
Medical Receptionist
Ginnine S. Ribolow, D.D.S.
10.2020 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Key Holder
Kirklands
08.2018 - 02.2020
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Paraprofessional/Paraprofessional Substitute
Sayreville Preschool
09.2012 - 06.2015
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Store Manager/Assistant Store Manager
Talbots Kids
10.1995 - 05.2002
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Led team to meet productivity goals by creating a positive work environment and encouraging individual growth.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Scheduling according to stores needs.
- Recruited, hired, and trained associates and management.
Education
Edison High School
Edison, NJ06.1989
Skills
- Customer Service
- Team Leadership
- Scheduling
- Time Management
- Front Desk Operations
- Multitasking and Organization
- Merchandising
- Staff Training and Development
Timeline
Medical Receptionist
Ginnine S. Ribolow, D.D.S.
10.2020 - 11.2023
Key Holder
Kirklands
08.2018 - 02.2020
Paraprofessional/Paraprofessional Substitute
Sayreville Preschool
09.2012 - 06.2015
Store Manager/Assistant Store Manager
Talbots Kids
10.1995 - 05.2002
Edison High School