Andrea Boyer
Cypress
Summary
Orderly and committed individual offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Consistently goes above and beyond in all areas. Very interested in healthcare and has applied to begin a degree in nursing.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Raising Cane's Restaurants
11.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Greeted customers at drive-thru and took food orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
Cheer Coach
Dynamic cheer
05.2023 - Current
- Supervised team members during practices, performances, and competitions.
- Encouraged team spirit among participants while maintaining discipline at all times.
- Communicated effectively with parents regarding student progress and upcoming activities and events.
- Monitored attendance records at practices to ensure adequate participation levels.
- Instructed and motivated a diverse group of student athletes in the development of their skills.
Coach
Rowland Ballard School of Gymnastics
08.2022 - 05.2023
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Adhered strictly to safety protocols while supervising practices or competitions.
- Attended coaching clinics or workshops in order to stay up-to-date on industry trends.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Food Associate
Potbelly's Sandwich Shop
01.2022 - 09.2022
- Operated cash registers to process customer orders accurately and efficiently.
- Prepared a variety of hot and cold foods according to recipes and directions.
- Maintained cleanliness of work area by sweeping, mopping, dusting, and disposing of trash properly.
- Communicated effectively with fellow associates regarding daily tasks and assignments.
- Followed standard operating procedures for receiving, storing, preparing, cooking, serving, packaging, rotating stock.
- Ensured compliance with health department regulations at all times.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved problems or concerns to satisfaction of involved parties.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Education
High School Diploma -
Kingwood High School
Kingwood, TX05-2024
Clinical And Medical Office Rotations
Patient Care Technician Certification
Kingwood, TX05.2023
Skills
- Customer Service (3 years)
- Keyboarding skills
- Verbal and written communication in English as well has conversational American Sign Language
- Confidentiality and HIPAA understanding
- Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, and Word
- Meticulous with details
Certifications and classes
- OSHA certified
- Passed PCT exam in 2023
- BLS certified
- HOSA clinical rotations
- Clinical rotations in Operating room, pre-op recovery, ICU, dental Office, physical therapy, internal medicine office, family medicine office, ENT office, optometrist office, and orthodontist office
- Assisted nurses and staff in providing patient care and ambulation
- Assisted in physical therapy positioning and ambulating patients
- Provided excellent patient care
- medical terminology class credit
Timeline
Crew Team Member
Raising Cane's Restaurants
11.2024 - Current
Cheer Coach
Dynamic cheer
05.2023 - Current
Coach
Rowland Ballard School of Gymnastics
08.2022 - 05.2023
Food Associate
Potbelly's Sandwich Shop
01.2022 - 09.2022
High School Diploma -
Kingwood High School
Clinical And Medical Office Rotations
Patient Care Technician Certification