Andrea Boykin
Dothan,AL
Summary
Dynamic professional with extensive experience at Starbucks, excelling in beverage preparation and exceptional customer service. Proven ability to adapt in fast-paced environments, enhancing team collaboration and upselling opportunities. Skilled in cash handling and problem-solving, consistently achieving high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Baker
Crumbl
Dothan, Al
06.2026 - Current
- Managed operation of mixing and baking equipment to ensure consistent production of high-quality cookies.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Monitored baking processes, adjusting temperatures and times for perfect results.
- Crafted and delivered consistently high-quality baked goods to enhance customer satisfaction.
Barista
Starbucks
Dothan, AL
09.2025 - 06.2026
- Executed beverage crafting processes to ensure high-quality standards and adherence to established recipes.
- Delivered exceptional customer service, fostering a welcoming environment for all guests.
- Executed operation of espresso machines and brewing equipment with precision and attention to detail.
- Ensured cleanliness and organization of workstations to uphold health standards.
- Adapted to fast-paced environments, managing multiple orders efficiently during peak hours.
- Fostered a positive team environment by facilitating effective communication and collaboration among partners.
- Guided customers through coffee selections to maximize upselling opportunities and enhance their experience.
Beauty Advisor
Ulta Beauty
Dothan, AL
10.2024 - 05.2026
- Educated customers on skincare products and application techniques to enhance beauty routines.
- Guided clients in selecting makeup products that align with individual preferences and skin types.
- Delivered exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Maintained product displays, ensuring organization and compliance with visual merchandising standards.
- Trained new staff on product knowledge and customer engagement strategies to improve team performance.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained counter and display areas for cleanliness and organization.
Bakery and Deli Associate
Walmart
Dothan, AL
07.2024 - 10.2024
- Operated deli equipment to prepare and slice meats and cheeses efficiently.
- Ensured adherence to cleanliness and sanitation standards in food preparation areas.
- Delivered exceptional customer service by guiding customers in product selection and addressing inquiries.
- Stocked shelves with fresh products, ensuring proper rotation for quality assurance.
- Executed precise order preparation by slicing, weighing, and packaging cheeses and meats.
Crew Member
Mcdonald's
Dothan, AL
11.2022 - 08.2024
- Delivered outstanding customer service in high-pressure settings.
- Operated kitchen equipment and maintained food safety standards.
- Collaborated with team members to ensure efficient order processing.
- Adapted quickly to changing priorities during peak service hours.
- Ensured cleanliness and organization of workstations and dining areas to promote a safe and efficient environment.
- Oversaw front counter and drive-thru operations to ensure efficient service delivery.
Cashier
Dick's Sporting Goods
Dothan, AL
05.2023 - 07.2024
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and locating merchandise.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to manage inventory levels effectively.
- Handled cash, credit, and gift card transactions accurately to ensure financial integrity.
- Facilitated customer engagement by identifying and addressing individual needs.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Assisted customers with returns, refunds and resolving transaction issues.
Sandwich Artist
Subway
Dothan, AL
03.2022 - 08.2023
- Crafted customized sandwiches based on customer preferences and dietary restrictions.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated point-of-sale system to process customer transactions efficiently.
- Collaborated with team members to meet high-volume demands during peak hours.
- Trained new employees on sandwich preparation techniques and company standards.
- Enhanced service delivery by implementing effective multitasking and time management strategies.
Baker
Crumbl Cookie
Dothan, AL
05.2022 - 05.2023
- Crafted cookie dough from scratch utilizing exact measurements and premium ingredients.
- Operated commercial baking equipment to ensure consistent product quality and adherence to safety standards.
- Monitored baking times and temperatures to guarantee product quality and consistency across all batches.
- Collaborated with team members to maintain a clean and organized workspace, adhering to health regulations.
- Operated cash registers and processed payments accurately.
Carhop
Sonic
Dothan, AL
05.2020 - 08.2020
- Executed efficient and friendly service delivery to customers in a high-volume fast-food environment.
- Operated point-of-sale system to process customer orders accurately and swiftly.
- Maintained cleanliness and organization of carhop area to ensure optimal customer experience.
- Collaborated with kitchen staff to ensure timely delivery of food items to customers.
Education
General Studies
George C Wallace Community College
Dothan, ALGeneral Studies
UA Early College
Tuscaloosa, ALHigh School Diploma -
Wicksburg High School
Newton, AL05.2023
Skills
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Cash register operation
- Beverage preparation
- Safe food handling
- Adaptable and flexible
- Multitasking
- Available weekends
Timeline
Baker
Crumbl
06.2026 - Current
Barista
Starbucks
09.2025 - 06.2026
Beauty Advisor
Ulta Beauty
10.2024 - 05.2026
Bakery and Deli Associate
Walmart
07.2024 - 10.2024
Cashier
Dick's Sporting Goods
05.2023 - 07.2024
Crew Member
Mcdonald's
11.2022 - 08.2024
Baker
Crumbl Cookie
05.2022 - 05.2023
Sandwich Artist
Subway
03.2022 - 08.2023
Carhop
Sonic
05.2020 - 08.2020
General Studies
George C Wallace Community College
General Studies
UA Early College
High School Diploma -
Wicksburg High School