Andrea Bramwell
Silver Spring,MD
Summary
Dynamic Lead Management Analyst at the FDA, recognized for enhancing operational efficiency through strategic planning and data analysis. Expert in budget development and cross-functional collaboration, I successfully implemented innovative methodologies that improved processes and elevated customer satisfaction. Proven ability to communicate effectively and build strong stakeholder relationships.
Overview
16
16
years of professional experience
Work History
Lead Management Analyst
Food And Drug Administration
Silver Spring, MD
12.2009 - 06.2025
- Performed research and analyzed content of records to make disclosure determinations.
- Assessed operational processes and identified areas of improvement.
- Conducted data analysis, developed reports and presented findings to senior management.
- Provided technical support in the development of strategic planning initiatives.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Created action plans to improve efficiency and reduce costs.
- Implemented unique methods and methodologies, which helped reduce, and resolve issues.
- Reviewed established procedures to assess areas in need of improvement.
- Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
- Developed presentations for executive briefings on key performance indicators.
- Monitored performance metrics against established standards and benchmarks.
- Gathered and analyzed financial information to develop budgets and forecasts.
- Facilitated team meetings to discuss project progress, goals and objectives.
- Facilitated communication between cross-functional teams to ensure alignment with organizational objectives.
- Conducted interviews with staff members regarding workflow processes.
- Participated in developing control system plans, incorporating human resource considerations and ongoing management frameworks to maximize efficiency.
- Collected, tracked and evaluated current business and trend data.
- Maintained up-to-date knowledge of trends and best practices.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
MBA - Human Resources Management
Washington Adventist University
Takoma Park, MD12-2005
Skills
- Strategic planning
- Budget development
- Customer service
- Cross-functional collaboration
- Action planning
- Trend analysis
- Team facilitation
- Effective communication
- Research documentation
- Process improvement
- Data analysis
- Organizational development
- Relationship building
- Organizational management
- Forecasting
- Financial analysis
- Operations management
- Personnel interviewing
- Teamwork and collaboration
- Analyze data
- Business process improvement
- Written communication
- Program development
- Data collection
- Analytical skills
- Stakeholder relations
References
References available upon request.
Timeline
Lead Management Analyst
Food And Drug Administration
12.2009 - 06.2025
MBA - Human Resources Management
Washington Adventist University
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