Andrea Brannock
Glen Rose
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
11
11
years of professional experience
Work History
Server
Oma Leen's
12.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Massage Therapist
Andrea Brannock Massage Therapy
02.2018 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Certified Birth Doula
Adore Birth Services - Self
10.2013 - Current
- Optimized comfort levels during labor using non-pharmacological pain relief methods such as hydrotherapy or birth balls.
- Increased postpartum recovery success with thorough follow-up care, including lactation support and newborn care techniques.
- Improved client confidence in their birthing abilities through ongoing emotional support and reassurance.
- Maintained client confidentiality and established trust through compassionate listening, empathy, and open communication.
- Taught childbirth preparation classes to expectant parents.
Education
Bachelor of Science - Education
University of North Texas
Denton, TX05-2008
Skills
- Professionalism and ethics
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Safe food handling
- Menu memorization
- Food running
- Upselling techniques
Timeline
Server
Oma Leen's
12.2023 - 01.2025
Massage Therapist
Andrea Brannock Massage Therapy
02.2018 - Current
Certified Birth Doula
Adore Birth Services - Self
10.2013 - Current
Bachelor of Science - Education
University of North Texas
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