Summary
Work History
Education
Skills
Timeline
Generic

Andrea Briggs

Uncasville,CT

Summary

Driven and disciplined, I excel in crisis management and problem-solving, honing these skills while interning and attending classes in graduate school. My expertise in mental health management, combined with a proven ability to manage high caseloads and stressful situations, positions me as an empathetic team member ready to tackle complex challenges.

Work History

School Social Worker Intern

Waterford Country School
Quaker Hill, CT
09.2024 - Current
  • Created crisis management plans for students experiencing mental health issues or trauma.
  • Utilized effective problem solving techniques when dealing with challenging situations.
  • Helped social worker with teaching clients appropriate conduct using behavior modification and stress management techniques.
  • Participated in clinical assessments to help determine appropriate treatment options.

Community Intern

Covenant Soup Kitchen
Willimantic, USA
- Current
  • Worked in a community soup kitchen preparing and serving meals for people in need
  • Organized and managed donation drives to support low-income families and those who are homeless
  • Managed inventory in the kitchen and pantry, organized supplies for the non-profit organization

Adult Probation Intern

AIC
Norwich, USA
- Current
  • Managed a high caseload of clients and conducted regular check-ins as a Probation Officer, including home visits
  • Facilitated cognitive behavioral therapy sessions for clients during intake proceedings
  • Performed drug testing and monitored compliance with court-ordered conditions
  • Kept files of clients secure and organized on paper and via computer system

Hospitality/Server

Connecticut, USA
- Current
  • Trained and supervised new staff members to ensure high-quality customer service standards were consistently met
  • Resolved guest complaints and issues in a professional and efficient manner, resulting in high customer retention rates
  • Provided exceptional customer service and cultivated strong relationships with patrons
  • Handled cash transactions in high volume setting and maintained accurate records of daily sales

Education

MASTERS OF SOCIAL WORK -

University of Connecticut
Hartford, CT
01.2025

BACHELORS OF SOCIOLOGY -

Eastern Connecticut University
Willimantic, CT
01.2016

ASSOCIATES OF CRIMINAL JUSTICE-TREATMENT -

Three Rivers Community College
Norwich, CT
01.2013

Skills

  • Proficient at anticipating people's needs
  • Disciplined and focused
  • Knowledge in mental health and cognitive behavioral training
  • Excellent problem-solving skills
  • Ability to synthesize and understand complex content
  • Dedicated team member
  • Research
  • Crisis Management

Timeline

School Social Worker Intern

Waterford Country School
09.2024 - Current

Community Intern

Covenant Soup Kitchen
- Current

Adult Probation Intern

AIC
- Current

Hospitality/Server

- Current

MASTERS OF SOCIAL WORK -

University of Connecticut

BACHELORS OF SOCIOLOGY -

Eastern Connecticut University

ASSOCIATES OF CRIMINAL JUSTICE-TREATMENT -

Three Rivers Community College

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Andrea Briggs