Andrea Brown
Warner Robins,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Bakery Manager
Kroger
04.2023 - Current
- Managed the baking, cake decorating, and sales floor
- Ordering products and supplies
- Look over my department and adjoining department
- Distribute tasks to my workers
- Train workers how correctly bake and decorate baked goods
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Made the schedule for my department
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Passed health inspections.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
Deli Assistant Manager
Kroger
09.2022 - 04.2023
- Managed coworkers and assisted in the tasks in the department
- Worked the service counter and put products on the sales floor
- Assisted in Inventory, by taking account of products we have in the department
- Ordered products and supplies
- Passed health inspections.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Deli Clerk
Kroger
06.2020 - 09.2022
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Helped train new employees on proper baking techniques.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Crew Member
Which Wich
08.2019 - 04.2020
- Welcomed customers into the restaurant
- Paid out change and cash back orders
- Balanced registers during closing shifts
- Cooked customized menu items (sandwiches, wraps, milkshakes, cookies, salads, etc.)
- Took inventory to ensure product supply and product safety
- Passed health inspections by performing daily janitorial duties.
Resident Assistant
Georgia Southwestern State University
07.2017 - 05.2019
- Lead floor meeting to discuss concerns, review complaints, and discuss information about policy changes
- Enforced safety standards throughout residential buildings
- Strategized to improve resident care and satisfaction
- Preformed various administrative functions, including filing paperwork, delivering mail, sorting mail, replying to phone and email inquiries, office cleaning, and bookkeeping
- Provided emotional support and counseling to residents.
Crew Member
Subway
05.2018 - 08.2018
- Welcomed customers into the restaurant
- Paid out change and cash back orders
- Balanced registers during closing shifts
- Cooked customized menu items (sandwiches, wraps, soups, cookies, pizzas, etc.)
- Took inventory to ensure product supply and product safety
- Passed health inspections by performing daily janitorial duties.
Education
Bachelor of Science - Mathematics
Georgia Southwestern State University
Americus, GABachelor of Science - Mathematics
Fort Valley State University
Fort Valley, GA07.2022
Skills
- Computer: Microsoft (Word, PowerPoint, Excel, Access)
- Basic Mathematics
- Time Management
- Team collaboration
- Money handling
- Food inventory
- Customer service
- Order Management
- Employee Scheduling
- Supply Ordering
- Employee Training
- Inventory and Stocking
Timeline
Bakery Manager
Kroger
04.2023 - Current
Deli Assistant Manager
Kroger
09.2022 - 04.2023
Deli Clerk
Kroger
06.2020 - 09.2022
Crew Member
Which Wich
08.2019 - 04.2020
Crew Member
Subway
05.2018 - 08.2018
Resident Assistant
Georgia Southwestern State University
07.2017 - 05.2019
Bachelor of Science - Mathematics
Georgia Southwestern State University
Bachelor of Science - Mathematics
Fort Valley State University