Summary
Overview
Work History
Education
Skills
Timeline
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ANDREA BROWN

Hope Valley,RI

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

19
19
years of professional experience

Work History

Certified Medical Assistant

South County Hospital Healthcare System
08.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Medical Assistant

Swansea Pediatrics
06.2006 - 07.2021
  • Administered rapid tests such as flu and strep to help clinical staff assess conditions.
  • Obtained vital signs and record patient data in accurate, legal and appropriate manner.
  • Maintained patient confidence and protected operations by keeping patient care information confidential.
  • Prepared specimens for outside lab testing, as ordered by physician.
  • Organized exam room, including general cleaning, upkeep and restocking of supplies.
  • Performed insurance referrals for outside specialists.
  • Trained newly hired staff members.
  • Maintained inventory and ordering of supplies.

Education

Physical Education

St Josephs College
Standish, ME

Physical Education

Rhode Island College
Providence, RI

Associate of Science - Medical Assistant

Katherine Gibbs
Cranston, RI
05.2006

Skills

  • HIPAA compliance
  • Communicating with patient families
  • Lab equipment calibration
  • Stocking supplies
  • Patient scheduling
  • Preparing specimens and samples
  • Patient care
  • Multitasking and organization
  • Basic life support
  • Team collaboration
  • Workflow organization
  • Vital signs monitoring
  • EMR / EHR

Timeline

Certified Medical Assistant

South County Hospital Healthcare System
08.2021 - Current

Medical Assistant

Swansea Pediatrics
06.2006 - 07.2021

Physical Education

Rhode Island College

Associate of Science - Medical Assistant

Katherine Gibbs

Physical Education

St Josephs College

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