Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
BusinessDevelopmentManager

Andrea Brown

Medical Assistant
Longview,TX

Summary

Dynamic professional with a proven track record at Wallis Dermatology, excelling in patient care and equipment management. Recognized for exceptional attention to detail and strong customer service skills, I effectively enhanced patient experiences and streamlined operations. Committed to continuous learning and adept at multitasking in fast-paced environments. Ready to advance my career to the next level.

Overview

13
13
years of professional experience

Work History

Certifed Derm Tech-Medical Assisitant

Wallis Dermatology
01.2024 - Current
  • Assisted in patient preparation for dermatological procedures, ensuring comfort and compliance with safety protocols.
  • Operated and maintained medical equipment, adhering to established guidelines for cleanliness and functionality.
  • Educated patients on post-procedure care, enhancing recovery experience and adherence to treatment plans.
  • Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages during procedures.
  • Collaborated with dermatologists to document patient histories accurately, improving records management and treatment planning.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Team Lead Designer

Hillary Davidson Interior Designs
07.2022 - 01.2024
  • Led design projects from concept to completion, ensuring alignment with client visions and project specifications.
  • Mentored junior designers, fostering skill development and enhancing team productivity through collaborative design reviews.
  • Developed detailed design presentations using Autodesk and SketchUp, effectively communicating concepts to clients.
  • Streamlined workflow processes by implementing design software updates, improving efficiency in project execution.
  • Collaborated with contractors and suppliers to ensure timely delivery of materials and adherence to budget constraints.
  • Conducted quality assurance checks on design outputs, maintaining high standards of accuracy and craftsmanship.
  • Facilitated client meetings to gather feedback, adapt designs, and enhance customer satisfaction throughout the project lifecycle.
  • Developed and delivered engaging team training sessions, equipping designers with the skills necessary to excel in their roles.

Server/Manager on Duty

Dudleys Cajun Cafe
05.2022 - 07.2023
  • Delivered exceptional customer service to enhance dining experiences and foster repeat business.
  • Managed order accuracy, ensuring timely and correct food delivery to guests.
  • Collaborated with kitchen staff to streamline service flow and improve operational efficiency.
  • Trained new team members on menu offerings and service standards for consistent performance.
  • Resolved guest complaints promptly, maintaining satisfaction and loyalty within the dining environment.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Assisted in inventory management, tracking supplies to ensure availability during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Certified Derm Tech

Wallis Dermatology
02.2019 - 08.2022
  • Conducted routine maintenance on equipment to ensure operational efficiency.
  • Troubleshot technical issues and resolved problems to minimize downtime.
  • Collaborated with team members to optimize workflow processes and enhance productivity.
  • Implemented safety protocols, reducing workplace hazards and improving compliance.
  • Engaged in continuous learning to stay current with industry standards and technologies.

Classroom Assistant

Hallsville ISD
01.2013 - 09.2016
  • Supported teachers in classroom management and lesson implementation to enhance student engagement.
  • Assisted in developing individualized education plans (IEPs) tailored to student needs.
  • Facilitated small group activities to promote collaborative learning among students.
  • Maintained classroom organization and prepared instructional materials for effective teaching sessions.
  • Implemented behavior management strategies to foster positive student behavior and interactions.
  • Collaborated with educational staff to assess student progress and adjust support strategies accordingly.
  • Led initiatives to improve classroom resources, enhancing overall learning environment quality.
  • Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.

Office Manager

Weaver Properties
01.2013 - 05.2015
  • Streamlined office operations, enhancing efficiency and productivity across departments.
  • Managed vendor relationships, negotiating contracts to improve service delivery and cost-effectiveness.
  • Implemented new filing system, reducing retrieval time and improving document organization.
  • Coordinated staff schedules, ensuring optimal coverage and effective resource allocation.
  • Oversaw daily operations, ensuring efficient workflow and adherence to property management standards.
  • Implemented office procedures that improved communication and streamlined administrative tasks across teams.
  • Coordinated maintenance schedules, ensuring timely response to tenant requests and facility issues.
  • Monitored budget allocations, identifying areas for cost reduction while maintaining service quality.
  • Utilized property management software to track leases, payments, and maintenance requests efficiently.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Education

Certified Derm Tech - Dermatology

CDT Training
On Line
01-2019

High School Diploma -

Hallsville High School
Longview, TX
01-1995

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.

Languages

English
Professional Working

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Participating in fundraising events to support local charities, schools, or community projects
  • Homelessness Outreach

Timeline

Certifed Derm Tech-Medical Assisitant

Wallis Dermatology
01.2024 - Current

Team Lead Designer

Hillary Davidson Interior Designs
07.2022 - 01.2024

Server/Manager on Duty

Dudleys Cajun Cafe
05.2022 - 07.2023

Certified Derm Tech

Wallis Dermatology
02.2019 - 08.2022

Classroom Assistant

Hallsville ISD
01.2013 - 09.2016

Office Manager

Weaver Properties
01.2013 - 05.2015

Certified Derm Tech - Dermatology

CDT Training

High School Diploma -

Hallsville High School
Andrea BrownMedical Assistant