Andrea Buhle
Goose Creek,SC
Overview
25
25
years of professional experience
Work History
Sales Specialist/ Cabinet Designer
Lowe's
06.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Used CAD design program to design and order custom kitchen cabinets.
- Provided first-rate service to all customers and potential customers.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Drafted, finalized and submitted paperwork to complete sales.
- Closed over 50% of sales initiated.
Estimating Coordinator - Document Control
SteelFab-Inc
03.2016 - 08.2021
- I was responsible for setting up and sending out bids, receiving and setting up all new projects, and maintaining multiple spread sheets and logs.
- All documentation and drawings came in and out of my office and Email. I did all document control tasks including: printing and mailing out drawings to jobsites and to contractors.
- Managed bid preparation by organizing and distributing project documents and drawings to relevant stakeholders.
- Maintained a detailed log of all incoming and outgoing project documents to ensure compliance and traceability.
- Coordinated with project managers to clarify project requirements and timelines for accurate bid submissions.
- Utilized Tekla EPM and Sage Project Center for efficient tracking of project costs and documentation.
- Ensured timely submission of bids by managing deadlines and coordinating with relevant departments.
- Implemented a digital filing system to enhance accessibility and reduce paper waste in document management.
- Participated in pre-bid meetings to gain insights into client priorities while building rapport among key stakeholders.
Front Desk/ Check in/ Customer Service
Arcis Healthcare
01.2014 - 01.2015
- I opened up the office everyday.
- Verified patient’s insurance and patient paperwork,
- Collected payments for services rendered, managing cash transactions and maintaining an accurate cash drawer.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Processed new patient registrations, entering demographic and insurance data into the electronic health records system.
- Welcomed and checked in patients, verifying insurance information and ensuring accurate completion of paperwork.
- Ensured cleanliness and organization of the front desk area to create a welcoming environment for patients.
- Managed phone calls, directing inquiries to appropriate departments and providing information to patients as needed.
Front Desk/check out
Nason Medical Center
01.2013 - 12.2014
- Opened the facility, unarming alarm, unlocking doors and allowing patients in for urgent care needs. I also was responsible for closing the facility every night at closing.
- Calculated patient’s responsibility and collected on all bills due.
- Posted all payments made for the day. Balanced the daily money and closed out the center for the day.
- Ran all reports and completed all closing paperwork for the business office, completed the deposit every night at closing.
- Welcomed patients and visitors at the front desk, providing a friendly and professional first impression.
- Verified patient information and insurance details to ensure accurate billing and minimize payment issues.
- Collected payments for services rendered, maintaining an accurate cash drawer and reconciling discrepancies.
- Managed patient check-in and check-out processes, ensuring timely and efficient service delivery.
- Handled multi-line phone systems, directing calls and addressing inquiries to enhance patient satisfaction.
- Assisted in managing patient records, ensuring compliance with HIPAA regulations regarding confidentiality.
- Provided support to clinical staff by communicating patient needs and relaying messages promptly.
- Resolved patient inquiries and concerns efficiently, demonstrating strong problem-solving skills.
Medical Secretary / Data Entry Clerk / Palmetto Pediatrics
Healthcare Services
04.2007 - 03.2010
- Verified and updated patient insurance information to minimize billing discrepancies.
- Handled patient correspondence, including follow-up calls and appointment reminders.
- Maintained accurate patient records and ensured compliance with confidentiality regulations.
- Assisted with medical billing tasks by coding and submitting claims to insurance providers.
- I started in the office as a secretary doing phones and check in - check out. I was then moved and trained to do data entry, keying in all office charges and changing insurance. I started learning how to do some insurance claims.
- Managed appointment scheduling and coordinated patient visits to ensure optimal office flow.
- Processed patient registrations by entering demographic and insurance information into electronic health records.
Office Assistant
Sofa Express
02.2006 - 01.2007
- Retail: I was responsible for the overall duties of the office. Answering phones, taking customer service complaints, filing, computer work, helped manager with payroll, and other duties. I was a key carrier; I opened and closed the store.
Sales Associate
Linens N Things
10.2003 - 04.2005
- Retail: I was responsible for Cashiering and Customer Service. I stocked and opened and closed the store with management. Overall duties included, minor cleaning, unloading trucks and sales.
Sales Associate
Belk Department Store
09.2000 - 10.2003
- Retail: I held many position in the house wares department and children clothing. Duties Included: Customer Service, cashier, sales, stocking, and setting up displays.
Education
Diploma -
Stratford High School
Goose Creek, SC06.1996
No Degree - Medical Billing And COding
DeVry University
Lisle04-2016
Skills
- Medical Terminology
- Microsoft Outlook
- Medical Office Experience
- Sage
- Team Work
- Document Management
- Flexibility
- Reliability
- Tekla EP
- Billing & Coding
- Client relations
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Cash handling
Timeline
Sales Specialist/ Cabinet Designer
Lowe's
06.2023 - Current
Estimating Coordinator - Document Control
SteelFab-Inc
03.2016 - 08.2021
Front Desk/ Check in/ Customer Service
Arcis Healthcare
01.2014 - 01.2015
Front Desk/check out
Nason Medical Center
01.2013 - 12.2014
Medical Secretary / Data Entry Clerk / Palmetto Pediatrics
Healthcare Services
04.2007 - 03.2010
Office Assistant
Sofa Express
02.2006 - 01.2007
Sales Associate
Linens N Things
10.2003 - 04.2005
Sales Associate
Belk Department Store
09.2000 - 10.2003
Diploma -
Stratford High School
No Degree - Medical Billing And COding
DeVry University