ANDREA CABRERA
Roselle Park,NJ
Summary
Dedicated and mission-driven leader with over 15 years of progressive experience at Grameen America, advancing through multiple leadership positions from Center Manager to Branch Manager. Proven track record of building high-performing teams, developing future leaders, strengthening employee engagement, and supporting organizational growth through periods of change and expansion. Recognized for fostering positive workplace cultures, mentoring employees, facilitating training and onboarding, and creating environments where individuals feel valued, supported, and empowered to succeed. Experienced in cross-functional collaboration, employee development, internal communications, change management, and project implementation. Passionate about advancing Grameen America's mission through people-centered leadership and cultivating a strong organizational culture.
Overview
15
15
years of professional experience
Work History
Deputy Branch Manager
Grameen America
Trenton NJ/Philadelphia, PA
- Assisted in launching and growing a successful branch in a new market, helping establish operational excellence and a strong team culture.
- Collaborated with branch leadership to manage staff development, employee engagement, performance management, and strategic growth initiatives.
- Supported onboarding, coaching, and development of team members while reinforcing organizational values and expectations.
- Served as a trusted resource for employees, helping foster collaboration and a positive work environment.
Assistant Branch Manager
Grameen America
- Supported branch leadership in driving employee performance, engagement, and operational success.
- Facilitated training, onboarding, and coaching initiatives to strengthen employee development and retention.
- Assisted with implementation of organizational programs, policies, and communication strategies.
Second Signature
Grameen America
- Supported branch operations while serving as a key resource for employee training, coaching, and development.
- Assisted leadership in reinforcing company standards, fostering accountability, and maintaining strong team performance.
Senior Center Manager
Grameen America
Union City, NJ
- Selected to help launch a new Grameen America branch and support organizational expansion efforts.
- Participated in the successful Robin Hood-funded study, collaborating with leadership and stakeholders to ensure effective implementation and execution.
- Helped establish operational processes, support employee engagement, and strengthen organizational effectiveness during a critical growth period.
Center Manager
Grameen America
Queens, NY
- Began career at one of Grameen America's earliest branches, building strong member relationships and supporting organizational growth.
- Demonstrated leadership, commitment, and strong performance that resulted in multiple promotions throughout tenure.
Branch Manager
Grameen America
Union City, NJ
01.2011 - Current
- Lead and develop a team of more than 10 employees, providing coaching, mentorship, performance management, and professional development support.
- Oversee branch operations serving more than 4,100 active borrowers while maintaining alignment with organizational goals, policies, and values.
- Foster a positive and inclusive workplace culture focused on collaboration, accountability, engagement, and continuous improvement.
- Partner with Human Resources and senior leadership on employee relations, staffing, onboarding, performance management, and organizational initiatives.
- Facilitate staff meetings, team communications, training sessions, and employee development conversations to strengthen engagement and alignment.
- Support implementation of company-wide initiatives and organizational changes by effectively communicating expectations and encouraging employee participation.
- Develop future leaders by mentoring employees and creating opportunities for professional growth and advancement.
- Maintain exceptional employee retention and team stability while building a high-performing branch culture.
Education
Associate degree -
Union County College
01-2011
High School Diploma - undefined
Elizabeth High School
01-2008
Skills
- Employee Engagement & Recognition
- Culture Building & Team Development
- Internal Communications
- Leadership Development & Coaching
- Change Management
- Training & Facilitation
- Employee Retention
- Cross-Functional Collaboration
- Project Management
- Strategic Planning
- Performance Management
- Staff Onboarding
- Presentation Development
- Organizational Growth
- Community Engagement
LEADERSHIP & CULTURE IMPACT
- More than 15 years of progressive leadership experience and organizational growth within Grameen America.
- Selected by senior leadership to open the Trenton Branch during the COVID-19 pandemic, successfully building operations, developing staff, and establishing a strong organizational culture during a period of significant uncertainty.
- Played a key role in launching and strengthening successful branches in both Philadelphia and Trenton, supporting growth in entirely new markets.
- Mentored and developed more than 15 employees throughout my career, many of whom have advanced into positions of increased responsibility within the organization.
- Trained and onboarded more than 20 employees as a Power Colleague, helping new hires successfully integrate into Grameen America's culture, mission, and operational standards.
- Built high-performing teams focused on collaboration, accountability, employee engagement, and professional development.
- Maintained exceptional employee retention, with only two employees voluntarily leaving teams under my leadership.
- Recognized for creating positive work environments where employees feel supported, valued, and empowered to succeed.
Grameen America Power Colleague
- Trained, onboarded, and mentored new employees across multiple branches.
- Served as a cultural ambassador and leadership resource for team members throughout the organization.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Branch Manager
Grameen America
01.2011 - Current
Deputy Branch Manager
Grameen America
Assistant Branch Manager
Grameen America
Second Signature
Grameen America
Senior Center Manager
Grameen America
Center Manager
Grameen America
High School Diploma - undefined
Elizabeth High School
Associate degree -
Union County College