Summary
Overview
Work History
Education
Skills
Languages
B2B Partnerships
Timeline
Generic

Andrea Campanelli-Garvey

Braintree,MA

Summary

With a proven track record at John M. Corcoran & Co, I excel in multi-family property management, new employee recruiting and interviewing, new employee training, and interior design. Whatever challenge you give me, I will conquer. I demonstrate exceptional coaching and mentoring abilities. I've spearheaded and innovated various programs and driven occupancy, management strategies, training and significantly enhanced operational efficiency and team performance.

Overview

36
36
years of professional experience

Work History

Training Manager

John M Corcoran & Co
Braintree, MA
01.2008 - Current
  • Collaborated with internal teams to produce and maintain knowledge base content.
  • Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
  • Researched emerging trends in corporate learning solutions and technologies.
  • Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
  • Participated in conferences, seminars and other industry events related to corporate education initiatives.
  • Discovered and implemented new learning techniques and industry best practices to drive learning through professional training.
  • Provided coaching and mentorship programs for staff members.
  • Developed testing and evaluation procedures to drive effective outcomes.
  • Benchmarked learning and development strategies using industry best practices.
  • Collaborated with management to align on strategy and communication of content.
  • Implemented training improvements to achieve desired results.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Provided one-on-one coaching sessions for employees who need additional assistance in meeting expectations for providing excellent customer care.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Explained goals and expectations required of trainees.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.
  • Selected and assigned instructors to conduct training.
  • Managed multiple projects simultaneously while adhering to tight deadlines.

Interior Designer Models/Offices/Clubhouses

Corcoran Management Company
Braintree, MA
01.1998 - Current
  • Worked closely with vendors to source products at competitive prices while maintaining quality standards.
  • Advised Riverview Commons on how best to utilize available office space and clubhouse. Completed redec. of both spaces
  • Full redec of Saugus Commons clubhouse
  • Full redesign of the Shrewsbury Commons 1-bedroom model.
  • Full redesign of Beverly Commons model.
  • Full redesign of the Beverly Commons office.
  • Full redec. of The Meadows clubhouse
  • Full redesign of the The Meadows model.
  • Full redesign of the Faxon Commons 1-bedroom model.
  • Full redesign of Faxon Commons 2-bedroom model
  • Full redesign of Weymouth Commons 1 bedroom model
  • Full redesign of Weymouth Commons 2 bedroom model
  • Full redec. of Weymouth Commons tech center
  • Partial redesign of Stone Run clubhouse
  • Full redesign of Stone Run office
  • Full redesign of Tribune clubroom
  • Full redec. of Rivers Edge hallways (ie: new lights, door numbers, paint, carpet) · Learned about luminous flux so the hallways would have the proper brightness
  • Partial redesign of Quincy Commons office.
  • Full redesign of Parkside Commons model
  • Full redesign of Skyline Commons model
  • Partial redesign of Skyline clubroom
  • Redesign of 128 Office conference center ie: Advised and implemented a cost-effective design that looked great and saved thousands of dollars.
  • Designed new sign logo for Braintree office wall interior
  • Attended regular meetings with team members throughout the duration of each project.
  • Maintained accurate records of all purchases made during a project.
  • Assisted clients successfully by choosing furnishings consistent with preferences and budget.
  • Coordinated with contractors, architects and engineers to drive job success.
  • Negotiated contracts with suppliers to secure materials at competitive prices.
  • Managed multiple projects simultaneously while adhering to strict deadlines.
  • Maintained accurate specifications for each project.
  • Estimated material requirements and costs to present design to client for approval.
  • Used natural and artificial lighting strategies to highlight features and areas of rooms.
  • Reviewed project costs, budgets and adherence to schedules.
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.

Job Recruiting

John M. Corcoran & Co
Braintree, MA
01.1998 - Current
  • Spearheaded centralized employee recruiting - moved recruiting from each property office to corporate office
  • Performed initial interview and identified qualified candidates
  • Initiated recruiting at the college level
  • Coordinated activities related to recruiting efforts including posting job openings online or within print publications.
  • Coordinated and participated in job fairs and recruiting events in order to attract qualified applicants for open positions.
  • Recruited Chris Butkovich, Justin Young, Jessica Walsh, Jessica Braga, among many others

  • Researched potential recruiting sources such as job fairs, colleges, universities, technical high schools and centers
  • Recruited and "sold" JMC to potential job seekers at recruiting events.
  • Researched industry trends related to recruiting strategies, compensation practices and job market conditions.
  • Identified and contacted potential candidates through various recruitment channels such as job boards, college recruiting, social media sites and newspapers
  • Trained Cathy Donahue to take over position full time as I was working part time

Manager, Special Projects

John M Corcoran & Co
Braintree, MA
06.1997 - Current
  • Jumped in to manage a property for new client, Newstar Finacial. This property located in Dennis, MA was under a semi-hostile receivership.
  • Maintained property for 5 months Had to fly to Denver to testify in a court of law in favor of Newstar financial institutions suit against owners for default of property.
  • Jumped in to manage The Boulders, Brockton, MA, a condo conversion under receivership. 1/4 of the units were sold to individual owners without having received control of the HOA. We were hired to manage and quickly yet efficiently renovate the remaining 75 units as apartments. Managed all aspects of renovation and budget.
  • Oversaw hostile 25 unit HOA; hired, trained and oversaw assistant manager to start renting and managing the renovated units. Presented progress reports to client, highlighted ongoing progress milestones and unforeseen obstacles.
  • Oversaw, proper handover of property to new ownership

Property Manager -Market

John M Corcoran & Co
Braintree, MA
06.1992 - Current
  • Oversaw daily operations, maintenance, capital expenditures and administration of Haverhill Commons West Palm Beach, FL; Bigelow Commons Enfield, CT; Stone Run East, Weymouth, MA; Pelham Apts Framingham, MA First Floating Property Manager
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Monitored market trends to ensure competitive pricing structures for units under management.
  • Advised owners on potential improvements or investments that could increase the value of their properties.
  • Provided guidance and support to junior team members in order to facilitate their professional development.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Exercised direct supervision over property staff.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Leasing Consultant

John M.Corcoran & Co
Braintree, MA
05.1990 - Current
  • Initiated the first floating leasing position
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Provided tours of available units, models, amenities, and common areas.
  • Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Prepared and submitted monthly tenant visit logs.
  • Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
  • Received rent payments and tracked transactions in accounting software.
  • Coordinated and followed up on maintenance requests for residents.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Addressed resident complaints in a timely manner while ensuring compliance with all applicable laws and regulations.
  • Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents
  • Processed applications and conducted background checks for prospective tenants
  • Prepared leases for signature by both tenant and management personnel.
  • Managed online postings regarding available units on various websites such as Craigslist, Newspaper
  • Learned management tasks to achieve speedy promotion

Property Manager 1994-1998 - Affordable - BHA

John M. Corcoran & Co
Brighton, MA
01.2025 - 12.2025
  • Oversaw daily operations, maintenance, capital expenditures and administration of Patricia White Apts, JJ Carroll & Commonwealth Development.
  • Procured multiple bids for each capital project and oversaw completions
  • Prepared annual budgets for 3 properties
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Oversaw proper calculations of 50059 resident income, assets and rent levels.\
  • Handled resident complaints and expedited maintenance requests.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Exercised direct supervision over property staff.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Oversaw BHA program compliance - tenant recertifications
  • Processed Housing Voucher Receipts to BHA
  • Drafted and monitored budgets for overall maintenance and operations.
  • Ensured year-end budget numbers ended on target with anticipated budget
  • Attended meetings and ensured a smooth relationship between Commonwealth Tenants Association, BHA and JMC

Education

Real Estate Sales License

Jack Conway
Norwell, MA
02-2006

Received APM & Finished ALL Course Work Toward CPM

IREM
Boston, MA
01-1997

Bachelor of Science - Marketing / Italian Language Concentration

Boston College
Chestnut Hill, MA
05-1992

Certificates of Achievement 2013, 2023, And 2025 - Employee Training

Trainer Certification Program - FRAME

Skills

  • Sales leadership development
  • New employee training
  • Soft skills training
  • Training delivery
  • Training facilitation
  • Coaching and mentoring
  • Budget administration
  • Program management
  • Multi-family property management
  • Leasing and sales
  • Eviction procedures
  • Occupancy management
  • Property inspections
  • Contract negotiation
  • Property marketing and promotion
  • Leasing operations
  • Payment collection
  • Lease renewals
  • New construction
  • YARDI Software
  • Fair housing compliance
  • Affordable program compliance monitoring
  • Real estate license
  • Skilled multi-tasker
  • Job fair planning and attending
  • Interviewing skills
  • Recruiting and talent evaluation
  • Online job search
  • Job description creation
  • Job board posting

Languages

Italian
Limited

B2B Partnerships

  • Initiated Campanelli - JMC lucrative partnership/venture

Timeline

Property Manager 1994-1998 - Affordable - BHA

John M. Corcoran & Co
01.2025 - 12.2025

Training Manager

John M Corcoran & Co
01.2008 - Current

Interior Designer Models/Offices/Clubhouses

Corcoran Management Company
01.1998 - Current

Job Recruiting

John M. Corcoran & Co
01.1998 - Current

Manager, Special Projects

John M Corcoran & Co
06.1997 - Current

Property Manager -Market

John M Corcoran & Co
06.1992 - Current

Leasing Consultant

John M.Corcoran & Co
05.1990 - Current

Real Estate Sales License

Jack Conway

Received APM & Finished ALL Course Work Toward CPM

IREM

Bachelor of Science - Marketing / Italian Language Concentration

Boston College

Certificates of Achievement 2013, 2023, And 2025 - Employee Training

Trainer Certification Program - FRAME

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Andrea Campanelli-Garvey