Andrea Canicosa
Ashburn,VA
Summary
Analytical and detail-oriented professional with strong experience in data entry, recordkeeping, and process documentation. Skilled in maintaining accurate inventory records, streamlining clerical workflows, and collaborating with cross-functional teams. Self-motivated and dependable, with a consistent track record of meeting deadlines and working effectively with minimal supervision.
Overview
6
6
years of professional experience
Work History
Logistics Technician
Apex Systems / GDIT
12.2023 - Current
- Regularly reviewed receiving processes to help catch errors early, keep inventory records accurate, and support smooth day-to-day operations.
- Consistently worked with accuracy and efficiency to inspect product condition, ensure correct receiving, and support timely delivery to customers.
- Collaborate with the team to investigate issues, identify the underlying causes of errors or discrepancies, and escalate them appropriately for resolution.
- Trained new team members on warehouse procedures, ensuring consistent quality of work across all staff.
- Helped maintain a safe and organized warehouse environment by following safety protocols and practicing 5S methods.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Pro Sales Specialist
Lowes Home Improvment
07.2023 - 12.2023
- Supported retail distributors, dealers and customers through in-person, telephone support, and email.
- Attended industry events as a company representative, establishing valuable connections and promoting our products effectively.
- Helped customers understand product features and benefits to guide them in choosing the best options for their needs.
- Exceeded corporate quotas for monthly policy sales.
- Provided first-rate service to all customers and potential customers.
- Built genuine connections with customers by understanding their needs, guiding them to suitable products, and encouraging ongoing loyalty.
- Drafted, finalized and submitted paperwork to complete sales.
Administrative Cash Office Clerk
Lowes Home Improvment
07.2022 - 06.2023
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Handled cash, sales and invoices
- Performed morning safe audit, balanced change drawer, and balanced register tills
- Prepared deposit bags, deposit slips, armor car form
- Research any discrepancies over / short > $20.00
- Assisted with clerical tasks like data entry, managing documents, and handling email correspondence to support the team.
- Supported financial operations by researching variances and discrepancies.
- Kept cash office supplies organized and adequately stocked, placing timely orders to ensure essential materials were always available.
- Handled day-to-day accounting processes to drive financial accuracy.
- Trained new employees on customer service, money handling and organizing strategies.
Merchandising Service Associate
Lowes Home Improvement
02.2022 - 07.2022
- Worked with the team to make daily tasks more efficient and improve how we served customers.
- Assisted in improving the processes of the team to improve quality and completion of projects
- Provided comprehensive training to new associates to improve the overall effectiveness of the team.
- Helped carry out corporate initiatives with care and attention to visual detail, enhancing the customer experience and positively contributing to the brand’s overall image.
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Reliably completed assigned tasks on time or ahead of schedule.
- Unloaded, loaded and stocked merchandise.
Pricing Signage Coordinator
Lowes Home Improvment
08.2020 - 02.2022
- Ensured customers positive shopping experience by neatly displaying up-to-date and accurate pricing and signage.
- Ensured timely execution of promotional campaigns by coordinating price changes, creating accurate signage, and maintaining storewide consistency.
- Improved store layout efficiency by collaborating with merchandising teams to optimize product placement and pricing displays.
- Collaborated with store managers to determine best placement for merchandise displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Customer Service Associate
Lowes Home Improvment
03.2019 - 08.2020
- Helped large volumes of customers every day with positive attitude and interpersonal skills.
- Promptly addressed customer needs and resolved concerns with thorough knowledge of store policies and merchandise.
- Informed customers about special promotions and provided detailed information for various products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Foreign Language Teacher Education
Universidad Catolica De Santa Ana
El Salvador01.2016
High School Diploma -
Colegio Montessori
El Salvador10.2015
Skills
- Problem Solving
- Attention to Details
- Efficiency and Time Management
- Warehousing Processes
- Inventory Management
- Adaptable and Flexible
- Punctual and Dependable
- Communication and Interpersonal Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Logistics Technician
Apex Systems / GDIT
12.2023 - Current
Pro Sales Specialist
Lowes Home Improvment
07.2023 - 12.2023
Administrative Cash Office Clerk
Lowes Home Improvment
07.2022 - 06.2023
Merchandising Service Associate
Lowes Home Improvement
02.2022 - 07.2022
Pricing Signage Coordinator
Lowes Home Improvment
08.2020 - 02.2022
Customer Service Associate
Lowes Home Improvment
03.2019 - 08.2020
No Degree - Foreign Language Teacher Education
Universidad Catolica De Santa Ana
High School Diploma -
Colegio Montessori
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