Andrea Carney
Henderson,NV
Summary
Goal-oriented Manager with distinguished experience in Multi-Locations in the Food industry with current Servsafe and proven leadership abilities. Expert in increasing productivity, strategic planning, food safety, team building and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
16
16
years of professional experience
Work History
District Manager
Tropical Smoothie Cafe-Pot Belly Sandwiches
2021.02 - Current
- Organized promotional events and interacted with community to increase sales volume.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Supervised 11 locations to enforce high-quality standards of operation.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching. #1 location in the US in 2023
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
General Manager
Pizza Hut
2020.10 - 2021.02
- Interacted well with customers to build connections and nurture relationships.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Head of Food Service
Moffat County School District
2016.01 - 2019.08
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
Store Manager
McDonalds
2008.08 - 2017.01
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reported issues to higher management with great detail.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Approved regular payroll submissions for employees.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Arts - Early Childhood Education
Southwestern Community College
Belleville, IL05.2005
Skills
- Leadership skills
- Negotiation
- Sales Statistics Analysis
- Rapport and relationship building
- Operating Procedures and Policies
- Staffing oversight
- Business and Operations Analysis
- Operations Improvements
- Staff Training and Development
- Revenue Generation
- Customer Complaint Resolution
Accomplishments
- 1st place in the US with the highest sales growth of 52.8%
- Top Digital Sales
- Top Catering Sales
- Food Safety Awards
Timeline
District Manager
Tropical Smoothie Cafe-Pot Belly Sandwiches
2021.02 - Current
General Manager
Pizza Hut
2020.10 - 2021.02
Head of Food Service
Moffat County School District
2016.01 - 2019.08
Store Manager
McDonalds
2008.08 - 2017.01
Associate of Arts - Early Childhood Education
Southwestern Community College
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