Andrea Casavettes
Funkstown,MD
Summary
Memory care professional bringing valuable experience in designing and managing programs that improve patient quality of life. Strong focus on team collaboration and delivering results with adaptability and reliability. Expertise in program development, patient care, and staff training, combined with compassionate approach and effective communication skills. Ready to elevate standards and foster environment of excellence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Memory Care Program Director
Five Star Senior Living
01.2024 - Current
- Developed individualized care plans to enhance cognitive and emotional well-being of residents.
- Collaborated with interdisciplinary teams to implement memory care best practices and improve resident outcomes.
- Trained and mentored staff in specialized memory care techniques to ensure high-quality resident support.
- Established partnerships with local organizations to promote community engagement and resources for families.
- Conducted assessments to evaluate residents' needs, adjusting programs accordingly for optimal care delivery.
- Led educational workshops for caregivers on dementia-related challenges and effective communication strategies.
- Monitored program effectiveness through regular evaluations, implementing improvements based on feedback and research.
- Enhanced resident care by developing and implementing comprehensive memory care programs.
- Increased caregiver efficiency through regular training sessions.
- Reduced resident anxiety with personalized care plans tailored to individual needs and preferences.
- Promoted a culture of continuous improvement through ongoing assessments, feedback, and adjustments to program offerings.
- Fostered a supportive environment for residents by promoting social engagement and recreational activities.
- Maintained high satisfaction ratings from families through consistent communication, empathy, and understanding of their loved ones'' needs.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Conducted tours of facility to prospective residents and families.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Spearheaded and implemented new projects to expand scope of engagement.
Memory Care Program Assistant
Fivestar Senior Living
01.2023 - 01.2024
- Assisted in developing program materials, enhancing clarity and engagement for participants.
- Maintained accurate records and documentation, ensuring compliance with organizational standards.
- Collaborated with cross-functional teams to enhance program delivery and participant satisfaction.
- Assisted with planning and coordinating day-to-day and special program activities.
- Supported planning and coordination of resident activities program and associated activities.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Supported the development of new programs through thorough research and analysis of industry trends.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
CLIENT CARE MANAGER
Visiting Angles
02.2020 - 09.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Supervised daily operations, customer satisfaction and employee productivity.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Educated and evaluated support staff regarding care quality management regulations and standards of care.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Established performance and service goals and held support staff accountable for individual performance.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
IN-HOME CAREGIVER
Visiting Angels
09.2016 - 02.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Monitored progress and documented patient health status changes to keep care team updated.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted disabled clients to support independence and well-being.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Trained new caregivers in agency policies and proper methods to meet clients' needs.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
INFANT ROOM TEACHER
The Red Barn
07.2015 - 03.2016
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Maintained confidentiality of children, family information and staff.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Developed age-appropriate activities and programs for children six weeks to one years old.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Promoted sensory development by providing access to different textures.
- Continually kept abreast of toy and child-related recalls and safety warnings.
TODDLER LEAD TEACHER
Little Country School House
05.2008 - 05.2012
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Developed age-appropriate activities and programs for children three to four years old.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Allowed for ample outdoor recreation time to support physical development.
- Implemented curriculum to enhance classes with learning-focused activities.
STORE MANAGER
House Of Clocks
02.1998 - 08.2002
- Managed inventory control, cash control and store opening and closing procedures.
- Managed up to 15 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Analyzed and interpreted store trends to facilitate planning.
CAD DESIGNER (SHOES)
Dorndorf Schuhe
01.1992 - 10.1996
- Created, printed and modified drawings in AutoCAD and Revit.
- Designed drawings and shoe designs using AutoCAD.
- Consulted with customers and vendors regarding project scope and milestone dates.
- Developed CAD drawings from hand sketches.
- Used computer-aided design software to prepare new designs.
- Supported project team in design process to update details of each project.
- Modified designs to correct operating deficiencies and reduce production problems.
- Created CAD models and drawings for shoe designs.
Education
Degree - Shoe Design
Shuhfachschule Pirmasens
07.1991
High School Diploma - undefined
Hauptschule Kirchberg
06.1989
Skills
- Program development
- Dementia care expertise
- Conducting onsite tours
- Teamwork and collaboration
- Proficient in managing multiple tasks
- Consistent reliability
- Adaptability and flexibility
- Certified in CPR/AED
- Patient care assessment
- Employee training
- HIPAA guidelines
- Conducting employee performance evaluations
Certification
- Alzheimer's Disease and Dementia Care Seminar
Languages
German
Native or Bilingual
Timeline
Memory Care Program Director
Five Star Senior Living
01.2024 - Current
Memory Care Program Assistant
Fivestar Senior Living
01.2023 - 01.2024
CLIENT CARE MANAGER
Visiting Angles
02.2020 - 09.2022
IN-HOME CAREGIVER
Visiting Angels
09.2016 - 02.2020
INFANT ROOM TEACHER
The Red Barn
07.2015 - 03.2016
TODDLER LEAD TEACHER
Little Country School House
05.2008 - 05.2012
STORE MANAGER
House Of Clocks
02.1998 - 08.2002
CAD DESIGNER (SHOES)
Dorndorf Schuhe
01.1992 - 10.1996
High School Diploma - undefined
Hauptschule Kirchberg
Degree - Shoe Design
Shuhfachschule Pirmasens
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