Summary
Overview
Work History
Education
Skills
Timeline
Generic
Andrea Cash

Andrea Cash

Lancaster ,TX

Summary

Dynamic and detail-oriented professional with a strong background in customer service and nutrition from Crescent Regional Hospital. Proven ability to enhance patient satisfaction through effective communication and problem-solving. Skilled in food handling safety and team collaboration, consistently delivering exceptional service and fostering positive relationships.

Overview

7
7
years of professional experience

Work History

Dietary Aide Nutrionist

Crescent Regional Hospital
01.2024 - Current
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Customer Service

Cartamundi Usa
09.2022 - 10.2023
  • Provided exceptional customer service, addressing concerns and answering inquiries promptly.
  • Increased repeat business with exceptional customer service and personalized attention.
  • Restructured customer service process, ensuring quicker response times.
  • Delivered excellent customer service by addressing inquiries promptly and courteously.
  • Enhanced patient satisfaction by providing efficient and professional customer service.
  • Increased client retention through excellent customer service and consistency

Assistant Manager

Flobinna
03.2022 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Customer Service Cashier

Neighborhood Walmart
01.2018 - 10.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Business Communication

Cedar Valley College
Lancaster, TX

Cosmetology -

Ogle School
TX
05.2016

Diploma -

Lancaster High School
Lancaster, TX
06.2009

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Patient communication
  • Team collaboration
  • Verbal communication
  • Food handling safety
  • Detail-oriented
  • Sanitation practices
  • Relationship building
  • Flexible schedule
  • Computer skills
  • Issue resolution
  • Meal preparation
  • Nutrition knowledge
  • Workload management
  • Scheduling and planning

Timeline

Dietary Aide Nutrionist

Crescent Regional Hospital
01.2024 - Current

Customer Service

Cartamundi Usa
09.2022 - 10.2023

Assistant Manager

Flobinna
03.2022 - 09.2022

Customer Service Cashier

Neighborhood Walmart
01.2018 - 10.2021

Business Communication

Cedar Valley College

Cosmetology -

Ogle School

Diploma -

Lancaster High School

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