Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Cason

Oceanside,California

Summary

Detail-oriented Volunteer Coordinator exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others. Six years experience in the non-profit field.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Volunteer Coordinator and Community Educator

Women's Resource Center
Oceanside, California
09.2017 - Current
  • Screened and recruited volunteers
  • Developed training material for volunteers and newly hired staff members
  • Facilitated Crisis Intervention Training, three times per year
  • Supervised and evaluated over 200 agency volunteers
  • Maintained comprehensive volunteer program
  • Scheduled monthly calendars for Sexual Assault Response Team and Hotline volunteers
  • Maintain accurate records
  • On-call as needed for Sexual Assault Response Team
  • Initiate and develop age and audience appropriate community education programs

Community Outreach Coordinator

Women's Resource Center
Oceanside, California
03.2016 - 09.2017
  • Developed presentations for public events, community groups and school assemblies
  • Conducted community workshops to promote different programs and educate public on available services
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships
  • Wrote content for newsletters, social media pages and informational packets
  • Connected individuals with available and relevant resources
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
  • Educated families and community members about domestic violence, including its impact on children

Case Manager

Women's Resource Center
Oceanside, CA
03.2014 - 03.2016
  • Provided crisis intervention counseling
  • Over 50 clients assisted per month
  • Provide information and appropriate referrals to clients
  • Develop linkages with other agencies and coordinate services to clients
  • Provide client advocacy and accompaniment to appointments as appropriate
  • Maintained client file records

Vendor

Lancome
Oceanside, CA
02.2013 - 03.2014
  • Educated customers about brand to incite excitement about mission and values
  • Demonstrated and applied make up and skin care products
  • Assisted customers with prompt and polite support in-person and via telephone
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention

Cast Member

Sephora USA Inc.
La Jolla and Canoga Park, CA
11.2011 - 02.2013
  • Maintained solid knowledge base of all skin care and make up products and services
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client
  • Scheduled onsite and offsite makeup appointments for clientele
  • Provided clients with personalized skin care recommendations to support maintenance of healthy skin
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone

Key Holder / Beauty Advisor

Beauty Collection
Malibu, California
03.2011 - 11.2011
  • Recommended appropriate products to meet customers’ individual needs
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
  • Demonstrated application techniques to achieve desired looks
  • Up-sold additional products and services to increase sales numbers

Sales Associate

Lancome and Origins at Macy's
Northridge and Carlsbad , California
06.2009 - 01.2011
  • Implemented up-selling strategies
  • Maintained records related to sales, returns and inventory availability
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Demonstrated and applied skin care, make up and body products on customers

Prestige Manager

Ulta Beauty
San Marcos, California
10.2006 - 06.2009
  • Managed team of 10 Beauty Advisors
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in skin care and makeup products
  • Planned in store events with beauty and skin vendors to promote brands and increase sales
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion

Education

Bachelor of Arts - Sociology

California State University - Northridge
Northridge, CA
05.2012

Skills

  • Community outreach
  • Program development
  • Public speaking
  • Excellent interpersonal skills
  • Program management
  • Recruiting volunteers
  • Volunteer scheduling
  • Volunteer training
  • Team management

Certification

  • California Certified Crisis Intervention Training, 2014

Timeline

Volunteer Coordinator and Community Educator

Women's Resource Center
09.2017 - Current

Community Outreach Coordinator

Women's Resource Center
03.2016 - 09.2017

Case Manager

Women's Resource Center
03.2014 - 03.2016

Vendor

Lancome
02.2013 - 03.2014

Cast Member

Sephora USA Inc.
11.2011 - 02.2013

Key Holder / Beauty Advisor

Beauty Collection
03.2011 - 11.2011

Sales Associate

Lancome and Origins at Macy's
06.2009 - 01.2011

Prestige Manager

Ulta Beauty
10.2006 - 06.2009

Bachelor of Arts - Sociology

California State University - Northridge

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Andrea Cason