Andrea Castillo
Lawrenceville,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Quality Control Inspector
Mimaki
Buford, GA
11.2024 - Current
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Customer Service Associate
Pretty Persuasions
Duluth, GA
05.2023 - 09.2024
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Assistant Store Manager
Paint and Supply
Houston, Texas
12.2019 - 05.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coordinated with vendors to secure product availability at competitive prices.
Machine Operator
Goya Foods
Houston, Texas
01.2019 - 05.2019
- Monitor the feed and speed of machines during the machining process.
- Observe machine operations to detect any problems or defects in the finished product.
- Collaborate with other departments when necessary for successful completion of projects.
Assistant Manager
Justice
Orlando, Florida
12.2017 - 09.2018
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Education
Certification - English-as-a-Second-Language Education
El Paso Community College
El Paso, Texas03.2023
Skills
- Team Collaboration
- Guest Relations
- Retail Store Operations
- Shipment Processing
Timeline
Quality Control Inspector
Mimaki
11.2024 - Current
Customer Service Associate
Pretty Persuasions
05.2023 - 09.2024
Assistant Store Manager
Paint and Supply
12.2019 - 05.2023
Machine Operator
Goya Foods
01.2019 - 05.2019
Assistant Manager
Justice
12.2017 - 09.2018
Certification - English-as-a-Second-Language Education
El Paso Community College