Andrea Castillo

My job is to give customers the best experience while visiting.

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
• Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

• Assisted in implementing lesson plans and educational activities for diverse learning styles.
• Supported classroom management, fostering a positive and engaging learning environment.
• Collaborated with lead teachers to assess student progress and adapt instructional methods.
• Maintained organized classroom materials, ensuring accessibility for students and staff.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Helped the Teacher complete any tasked as needed to keep an organized classroom.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.