Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Andrea Castillo

Andrea Castillo

Logistics Coordinator
Somerton,AZ

Summary

Experienced in customer service and logistics with a strong foundation in neuroscience, I bring a unique blend of analytical thinking and interpersonal skills to solve problems, drive efficiency, and enhance collaboration. Versatile in project management and known for adaptability, I’m committed to delivering data-informed, high-quality solutions while finding my niche at the intersection of science and business operations.

Overview

12
12
years of professional experience

Work History

Logistics Coordinator

Gowan Company - Desert Depot Warehouse
08.2024 - Current
  • Compliance with all relevant regulations and company policies.
  • Coordinate and monitor supply chain operations (inbound/outbound logistics)
  • Improved order accuracy through meticulous data entry and verification processes.
  • Conducted regular inventory audits to maintain accuracy and accountability in stock management.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.

Office Support/Team Leader

FedEx Freight
12.2015 - 08.2024
  • Handle billing to ensure paperwork follows compliance and regulations.
  • Coordinate work tasks for assigned team while ensuring policies are established and safety procedures are followed.
  • Navigate operations systems to schedule appointments, administer freight pick-ups, daily reports, and dispatch.
  • Conduct investigations for shortage, damages, and overages.
  • Delivered regular progress reports to management, highlighting key successes and areas for improvement.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Event Coordinator

Yuma Senior Terraces
05.2015 - 12.2015
  • Transport residents to their desired errands and perform other duties assigned by management.
  • Create monthly bulletin boards for residents, answering calls and maintaining a clean, neat, and comfortable environment for residents and visitors.

Customer Service Rep.

Convey Health Solutions
10.2013 - 12.2014
  • Update account information such as billing and changes of address and phone numbers while making concise notations as it pertains to member records.
  • Educate beneficiaries on how plans are designed in addition to benefits, cost sharing, and levels of coverage.

Merchandiser Associate

Keebler Snacks
01.2013 - 10.2013
  • Ensure shelves, displays, and promotional setups are visually appealing and well-stocked
  • Ensure brand consistency and adherence to visual merchandising standards
  • Analyze sales data and trends to optimize product placement and inventory

Education

B.S. - Neuroscience

Arizona State University
Tempe, AZ
05-2026

Associates -

Arizona Western College
Yuma, AZ
05.2023

Skills

  • Analytical problem-solving
  • Collaborative decision making
  • Logistics optimization
  • Service excellence
  • Email Correspondence
  • Organizational development
  • Project team leadership

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved recognition for peak performance by completing billing with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Logistics Coordinator

Gowan Company - Desert Depot Warehouse
08.2024 - Current

Office Support/Team Leader

FedEx Freight
12.2015 - 08.2024

Event Coordinator

Yuma Senior Terraces
05.2015 - 12.2015

Customer Service Rep.

Convey Health Solutions
10.2013 - 12.2014

Merchandiser Associate

Keebler Snacks
01.2013 - 10.2013

B.S. - Neuroscience

Arizona State University

Associates -

Arizona Western College

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Andrea CastilloLogistics Coordinator