Summary
Work History
Education
Skills
Timeline
Hi, I’m

Andrea Cavalcante

Celebration,FL
Andrea Cavalcante

Summary

Dedicated coordination professional with a history of meeting company objectives using consistent and organized practices. Able to work under pressure and adapt to new situations and challenges to better enhance the organizational brand.

Focused and with strong understanding of retail operations. Offering extensive experience in high volume settings. Highly considerate and professional with customers and staff.

Work History

Auto Posto Universal São Paulo
São Paulo, São Paulo, Brazil

Lawyer
2019.05 - Current (5 years & 11 months)

Job overview

  • Prepared and reviewed contracts and other legal documents following applicable regulations.
  • Analyzed and applied legal principles and performed legal research to support litigation strategy.
  • Drafted agreements, contracts, and other legal documents for gas station companies
  • Negotiated with opposing groups or individuals to reach resolutions, avoid litigation and accomplish the goals of clients.
  • Collaborated with administration, human resources and outside counsel to protect the company from legal claims.
  • Developed legal policies and procedures for businesses while advising on issues such as labor.
  • Represented and advised clients on legal areas such as Gas station companies.
  • Resolved different legal issues such as obtaining and renewing operating licenses with competent bodies from the regular operation of the company, such as with the National Petroleum Agency, the entity responsible for granting the authorization to the operation of a gas station in Brazil, as well as other licenses and renewals with municipal, state and federal authorities, such as Cetesb, Ibama, among others.
  • Worked as a lawyer coordinating labor issues and other legal matters like contract reviewing etc., when necessary.

Auto Posto Universal São Paulo
São Paulo, São Paulo, Brazil

Cashier
05.2017 - 05.2019

Job overview

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Monitored areas for security issues and safety hazards.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising and customer service.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.

Rimet Empreendimentos Inds E Coms. S/A
São Paulo, São Paulo, Brazil

Lawyer's Assistant
05.2001 - 05.2003

Job overview

  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Supported partners and associates in areas of appellate and complex commercial litigation.
  • Organized key evidence exhibits to prepare for trials.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.

Rimet Empreendimentos Inds E Coms. S/A
São Paulo, São Paulo, Brazil

Assistant Human Resources Manager
05.1995 - 05.2001

Job overview

  • Oversaw benefits provided to employees.
  • Filed employee paperwork in compliance with state and federal regulations.
  • Conducted orientation for new employees to provide information on job transcription and company rules.
  • Conducted orientation for new employees to provide information on job transcription and company rules.
  • Managed employee compensation plans.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Analyzed issues and employed improvement processes.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.

Duplex Artefatos De Borracha Ltda.
Sao Paulo, Sao Paulo, Brazil

Human Resources Secretary
05.1993 - 05.1994

Job overview

  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Assisted with meetings and presentations within company.
  • Managed employee exit interviews and paperwork.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Maintained daily reports and advised executive leaders in decision-making processes.
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.

Education

Universidade De Guarulhos
Guarulhos, Sao Paulo, Brazil

Master of Laws from Law Course
06.2001

Skills

  • Legal Document Preparation
  • In-House Legal Experience
  • Assisting Lawyers
  • Client Interviews
  • Strategic Planning Advice
  • Staff Meetings
  • Preparation of Pleadings
  • Corporate Transactions
  • Corporate Law
  • Document Flow Coordination
  • Organization and Administration
  • Contract Review and Negotiation

Timeline

Lawyer

Auto Posto Universal São Paulo
2019.05 - Current (5 years & 11 months)

Cashier

Auto Posto Universal São Paulo
05.2017 - 05.2019

Lawyer's Assistant

Rimet Empreendimentos Inds E Coms. S/A
05.2001 - 05.2003

Assistant Human Resources Manager

Rimet Empreendimentos Inds E Coms. S/A
05.1995 - 05.2001

Human Resources Secretary

Duplex Artefatos De Borracha Ltda.
05.1993 - 05.1994

Universidade De Guarulhos

Master of Laws from Law Course
Andrea Cavalcante