Andrea Cervantes
Atwater,CA
Summary
Results-driven family services professional with extensive experience in case management and family support. Proven ability to collaborate with teams to achieve positive outcomes and adapt to changing circumstances. Known for strong communication skills and problem-solving capabilities.
Overview
8
8
years of professional experience
Work History
District Office Assistant
Atwater Elementary School District
04.2024 - 05.2024
- Perform a variety of clerical duties, including typing, filing/archiving, ordering equipment and supplies while maintaining confidentiality.
- Sort and file correspondence and documents according to district classifications.
- Prepare and process a variety of forms, applications, documents, records, requisitions, correspondence, and reports in support of a district office function.
- Process volunteers and classroom observation requests.
- Process substitute applications and enter information in Human Resources Information System.
- May assist with job postings and new employee onboarding.
- Set up for interviews and other meetings as needed.
- Perform other related duties as assigned.
Program Clerk
California Psychiatric Transitions
09.2022 - Current
- Maintains filing systems either manually or electronically
- Assist in the preparation of regularly scheduled reports, and update and maintain office policies and procedures
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Activities Assistant
California Psychiatric Transitions
11.2021 - 09.2022
- Improved family functioning by providing comprehensive assessments, case management, and therapeutic interventions.
- Document therapeutic progress made by residents on a quarterly basis, in addition to documenting incidents and psychiatric symptoms as they occur
- Provide therapeutic counseling support in all aspects of position, and effectively use de-escalation skills as needed.
- Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
- Develop and implement creative, expressive, educational, psychosocial, recreational, and activity-based groups that will effectively engage residents and support their treatment plans
Support Behavior Specialist
Applied Behavior Analysis
08.2021 - 10.2021
- Provide direct in-home services to individuals diagnosed with Autism and related developmental disabilities under the supervision of a Board-Certified Behavior Analyst (BCBA)
- Implement behavior intervention plans and conduct preference assessments and skill building activities
- Collect data and maintain client records in accordance with the specified behavior intervention plan and skill acquisition goals as defined per client
Behavior Technician
RBT, California Autism Center
11.2018 - 01.2020
- Provide Applied Behavior Analysis (ABA) treatment to children diagnosed with language, communication, behavioral and developmental disorders
- Meet with the child and caregiver to implement behavioral interventions as outlined in the service plan.
Caring Kids, Merced County Office of Education
04.2019
- Organized play groups for parents and children between the ages 2 and 5 to help children learn appropriate social skills and to help parents/caregivers learn the best approached to nurture positive social-emotional development
- Also, participated in home visits and school visits
Sales Consultant
Verizon Wireless Authorized Retailer
07.2016 - 09.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
Campus Representative
Stanislaus State
01.2020 - 03.2020
- Managed general office work, answering phones, maintain records and entering data.
- Promoted campus awareness of activities and engagement opportunities with on-campus table tents, email distribution, and social media promotion.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
Research Administration Intern
Stanislaus Sta
10.2019 - 12.2019
- Assist in the development of grant budgets and in the review of proposal drafts providing editorial comments to investigators
- Achieve familiarity with major funding sponsors by cataloging agency offices/ directorates and creates a database of relevant funding opportunities.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Education
Bachelor of Arts DegreeCourse - Child Development Specialized in Service
California State University, Stanislaus
05.2020
Associates of Arts - Psychology
Merced College
06.2015
Skills
- Ability to develop professional and supportive relationships with children, families, referring parties, collaborative partners and communities' providers
- Case Management
- Knowledge of local community resources such as HSA, Cube, food bank, etc
- Goal Setting and Monitoring
- General Management and administration
- Working under pressure
- Microsoft Word, and Excel
- Administrative Duties
- Confidentiality and Privacy
- Staff Training and Development
- Professional ethics
- Multicultural Competence
Languages
Spanish
Native or Bilingual
Timeline
District Office Assistant
Atwater Elementary School District
04.2024 - 05.2024
Program Clerk
California Psychiatric Transitions
09.2022 - Current
Activities Assistant
California Psychiatric Transitions
11.2021 - 09.2022
Support Behavior Specialist
Applied Behavior Analysis
08.2021 - 10.2021
Campus Representative
Stanislaus State
01.2020 - 03.2020
Research Administration Intern
Stanislaus Sta
10.2019 - 12.2019
Caring Kids, Merced County Office of Education
04.2019
Behavior Technician
RBT, California Autism Center
11.2018 - 01.2020
Sales Consultant
Verizon Wireless Authorized Retailer
07.2016 - 09.2018
Associates of Arts - Psychology
Merced College
Bachelor of Arts DegreeCourse - Child Development Specialized in Service
California State University, Stanislaus
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